Mystery shopping technique offers you an insight into your staff performance and allows seeing whether they keep up with the brand promise of your company. Toggle Navigation. I was paid in just. Advanced Feedback is an experienced and professional mystery shopping company with over 25 years and 2 million surveys delivered. Profile; 152 posts; March 10, 2016 02:06AM. 7. Mystery shopping, as a powerful tool for businesses, became a staple of the market research industry back in the 90’s (1940’s to be exact). HS Brands ได้ดำเนินธุรกิจผ่านการเปลี่ยนแปลง การเติบโต และประสบ. More Discussions About Compliance Solutions Worldwide (All Companies) JustJenna 250 9y . However, remember that some jobs don´t take you an hour. HS Brands Global is a leader of Mystery Shopping research that has a branch in Thailand. 6. Mystery shopping is a technique to swiftly yet proficiently assess business performances, deliverables and employees from the outlook of a non–biased customer. Mystery shopping requires a shopper to interact with a company under the guise of being a prospective customer. Keep your customers coming back for more with unrivalled insights. In the highly social, connected world we live in today, it would be a mistake to only measure compliance for walk-in customers at brick and mortar locations. Intouch Insight is a legitimate mystery shopping company, in business for over 20 years. Reply. The MSPA was instrumental in working with the FTC on this case. I received an offer for a carpet cleaning shop from compliance solutions but it is being scheduled through CTCSS. Don't tar Compliance Solutions with the same brush. S. In the meantime, you might also get additional value from reading the. We can answer all these questions for you in a timely and organized way:Mystery Shopping in Dubai UAE will collect all data as undercover customers to get real-time market data. More Discussions About Compliance Solutions Worldwide (All Companies) JustJenna 250 9y . Industries. prettygul1 500 9y . Mystery shopping is used to improve business processes, including quality of sales and service, job performance, regulatory compliance, and an adherence to brand standards. Browse our directory of mystery shopping companies here. 5103. The Worldwide Leader in Mystery Shopping Software Used by over 150 mystery shopping providers, over 18,000 companies and over 3 million shoppers, SASSIE. After a very lengthy Casino shop (24 hours to complete), spending $851 on Food/Bev/Casino games, and 20 man-hours writing up narratives - they informed me that they would not. details to know if all of your stores are meeting brand compliance standards. Anyone have experience with this company? When do they typically pay and by paypal, I presume?. Measure multiple purchase paths individually and as a whole. Email gary. We’ve designed our operations to deliver convenience, with minimal intrusion into your busy schedule. Profile; 10 posts; November 10, 2012 12:36PM. Mystery shopping might seem like a. They are gone, and good ridance. Let us Mystery Shop for you. | Confero provides customer experience research services to leading brands, multi-unit and independent. Now, what are the 10 benefits of mystery shopping in retail stores? Monitored and measured service performance: it is incredibly important for you as a company to monitor and measure your service performance which is how well you are able to help and assist your customer through their buyer journey. Mystery shopping gives you an honest view of what’s happening in retail in the eyes of a shopper. Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008. Mystery shopping is a highly advanced way of obtaining an informed, objective and highly detailed opinion from a customer who perfectly matches your customer profile. totterman 9y . Don't tar Compliance Solutions with the same brush. Tel 852 2576 6211 Fax 852 2576 6079. When it comes to holistic customer experience improvement, we see things differently. Get Quality Analysis of your Brand experience and operations. Like most business partnerships, when you begin shopping around for a mystery shopping company, you put in a request for proposal. We draw from our arsenal of more than 600,000 mystery shoppers, intercept interviewers and compliance auditors, with 100% market coverage throughout the U. Mystery Shopping Discussion; Mystery Shopping Company Discussion; New Mystery Shoppers; Kudos, Compliments, & Shout-Outs;. The compliance check can. Our Mystery Shopping Solutions helps you to: Consider your CX objectives and apply an optimized approach to achieving improvement through bespoke measurement solutions. Integrated and Evolving Technology. The best mystery shopping programs follow a rigorous quality assurance process. They recall the problems shoppers had with Franchise Compliance with similar to identical shops. Overall customer experience. Analyze. Auditor. Ideally, the MCS would work with a firm that has previously conducted mystery shopping studies focused on financial customer service and. Pinkerton Compliance – No longer valid. SCAM Alerts. Mystery Shopping Company Discussion;. Mystery Shopping (7 Discussions) Eagle Eye Retail Intelligence (2 Discussions) Edlund Data Services (2 Discussions) Extra Eyes Nationwide, Inc (1 Discussions) Eye Spy Critiquing & Consulting (1 Discussions). Instant Audits Submit instantly to HQ at the touch of a button; Image Audits Insightful audits backed up with imagery; Video Audits Utilize the power of video in your auditing; Website Audits Analyze your speed, SEO & customer journey; Action Management Plans Automatically escalate issues to the right departmentMystery shopping is a valuable tool that is very cost-effective & easy to deploy among many other sophisticated risk management & auditing tools to identify risks of an organisation. Our solutions drive repeat business, loyalty and sales, while turning customers into brand advocates. Dress appropriately and act as a normal shopper. Hi, I am planning to. Disadvantages of Mystery Shopping Service Expenses There is a cost to doing Mystery Shopping. Respond to any frontline enquiries. Mystery Shopping as a CX solution for QSRs. The smartest companies adopt a view of end-to-end customer service, that. I was paid in just. What is Compliance Solutions Worldwide's reimbursement record? March 03, 2015. 6. Advantages of recordings. At Your Service. Compliance Solutions Worldwide Market Research Lewis Center, OH 2 followers Helping Companies Achieve Their Customer Success GoalsWe draw from our arsenal of more than 600,000 mystery shoppers, intercept interviewers and compliance auditors, with 100% market coverage throughout the U. BestMark. I have worked with them before and have always got paid. Tailored Solutions Combining our services into one bespoke. I was paid in just. What Is Mystery Shopping: An Introduction. Covid-19 Testing; Brand Standards Auditing; Competitive Intelligence; Compliance. Mystery. Mystery Shopping Services. Compliance Solutions Worldwide (19 Discussions) Confero (110 Discussions) Consumer Connection (14 Discussions). 27 Hillier Street, Sheung Wan, Hong Kong. Use a mystery shopping program to learn whether servers are recommending a premium liquor, the option to add meat to a salad or cheese to bread. Using on-demand digital tools and professional drivers with a 97% 1 on-time service record, we keep your back office running smoothly. Mystery shopping compliance audits play an important role in motivating your teams, while helping you to maintain the quality of customer relations at the heart of your. Archives. I've worked with Frontline Focus (Indonesia) since 2010. I was paid in just. Key note Speeches – Customer Service, Sales, Building Brand Ambassadors, Restaurant Industry Growth, The Impact of Social. Lesson 3: Communicate Clearly and Focus on Results. Mystery shopping is the strategy of deploying shoppers not known to the retailer into brick. This differentiates HS Brands Global from others and go beyond research companies in the market. All auditing — including mystery shopping — requires good communication, negotiation, and report writing skills. Mystery Shopping Company Discussion; Compliance Solutions Worldwide. Mystery Shopping Company Discussion;. Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008. Loss Prevention & Compliance + Customer Service Quality Assessments. com. Upsells. your branches are performing at their best and pinpoint possible areas of improvement. SOLUTIONS How GBW sets it apart? GBW has unmatched experience when it comes to assessing the service and standards of your frontline teams, whether online, over the phone, or in person. I received an offer for a carpet cleaning shop from compliance solutions but it is being scheduled through CTCSS. and Canada,. Shopmetrics CX is the core of the CX Suite, an integrated ecosystem of products covering your full operations. . We can answer all these questions for you in a timely and organized way:A mystery shopper is a self-employed evaluator, who seeks to be informed about opportunities to perform projects for third-party clients. Don't tar Compliance Solutions with the same brush. The service is free to join and you just might be matched up with mystery shopping gigs for some of the world’s. They are gone, and good ridance. Elite CXS provides secret shopper services helping you improve customer service with our car wash mystery shopping services. The mystery shopping industry has been around since the 1940s and is a nearly $2-billion-dollar-a-year industry. Finally, you'll discover our other mystery visits, as well as our solutions that will change your mystery shopping programs and get your employees even more involved. Within 15 miles of my zip code, there are about 10 ice-cream shops going for $15-$20 each. Comprehensive mystery shopper reports and analysis. Mystery shoppers perform. For this assignment, the assigned shopper will perform an ANONYMOUS audit of the assigned 9Round franchise location and staff and will report on any deviations from standard 9Round protocol and compliance as described. It is crucial for efficient business performance to identify whether an issue is caused by the staff or management, or maybe it is an individual initiative. com for assistance. We draw from our arsenal of more than 600,000 mystery shoppers, intercept interviewers and compliance auditors, with 100% market coverage throughout the U. Disadvantages of Mystery Shopping Service Expenses There is a cost to doing Mystery Shopping. Mystery Shopper Magazine. and Canada, along with a global partner network. When in doubt, contact us and report any such. The services related to MSP are usually being deployed by third-party market research companies, watchdog organizations, or sometimes it is done internally by companies. Like This. Enhance customer experiences, and increase customer loyalty, advocacy, and transaction values with our custom mystery shopping, customer satisfaction surveys, and compliance audit solutions. Northridge has found that a Mystery Shopper overlay program can help mitigate the risk of millions of dollars in fines. BARE. We do not use career shoppers and utilize strict rotation policies to ensure you get fresh insights with every visit. Mystery Shopping is used to measure and improve the quality of the overall experience provided by any business focussed on delivery great customer service. Contact us at (763) 525-1460. Enhance customer experiences, and increase customer loyalty, advocacy, and transaction values with our custom mystery shopping, customer satisfaction surveys, and compliance audit solutions. Presales Solutions Architect jobs. Legal and compliance: A frequent and very important role for a mystery shopper is to pose as a young person who's under the legal age requirement to buy certain products from a. Call Us Today! 888. Performing quality inspections (or mystery shops) is an effective tool using professional Analysts to perform customer experience scenarios and report on every aspect of their experience. HS Brands provides tools and resources for shoppers to evaluate shops. Profile; 2,107 posts; March 05, 2015 11:55AM. MedDrop Drug Collection Kiosks. If you don’t want to waste your time weeding through hundreds of forums and blog posts to find a few legit companies, here is a list of 100 confirmed secret shopping companies that you can do paid shopping assignments for: A&A Merchandising. Having already established a robust Annual Election Period (AEP) compliance program, they were looking to expand their compliance. SafeDrop Sharps Mail Back Solutions. Company. Request A Quote. their brand reputation. We also offer a variety of surveys and question types, including qualitative surveys, quantitative. With Intouch Insight, you can: Spotlight every touchpoint - onsite, curbside, online, telephone, and more. Experience is everything. We serve some of the top multi-location dine-in, quick-serve, and fast. Market Force does mystery shopping for restaurants, stores, and banks. Like This. Jancyn surveys and mystery shopping services can help you determine how your staff measures up, including branch testing to ensure procedures and standardized processes are being followed. S. +1 310 796 0080Solutions Mystery Shopper Services is a division of Business Evaluation Services which is a full service market, guest satisfaction and compliance audit company. Login. Traditional Mystery Shopping Solutions. Employing over 100 full-time, dedicated developers and product specialists across the US and Europe, our products such as the Shopmetrics. Sign in Client portal. IntelliShop is headquartered in Ohio and has been in the mystery shopping industry for more than two decades. Profile; 290 posts; September 24, 2014 03:03PM. We have vast knowledge in multiple industries and provide custom-designed CX platforms with a full set of APIs. More Discussions About Compliance Solutions Worldwide (All Companies) JustJenna 250 9y . +1 310 796 0080. Mystery shopping in a retail, hotel or restaurant environment helps identify gaps in service and improve the customer experience. Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008. Profile; 740 posts; August 23, 2012 07:52PM. I've e-mailed both frsupport@globalcompliance. December 07, 2014. Face to Face Interviews. Compliance. Upon completion, the tool will provide you with a quantifiable evaluation of the OSHA and HIPAA compliance risk to your facility. Competitor Mystery Shopping; Action Management Plans; COMPLIANCE AUDITING. Whether you’re looking to assess store compliance, analyze opportunities for improvement, or observe and gather information from a retail store, these top seven mystery shopping apps of 2023 have you covered. Our inhouse system and platform methods ensure a unique solution for each of our clients. March 09, 2015. Mystery Shopping Discussion; Mystery Shopping Company Discussion; New Mystery Shoppers; Kudos, Compliments, & Shout-Outs;. An allowance is given to the shopper to buy a product within the range of $30, which will be paid by the brand. That time, the payment for this month visit will be paid on 25th of the next month, but since 2012, the payment delayed to 25th next 2 months or even until beginning of the third month. I have worked with them before and have always got paid. scanman1 2k 9y . We would like to show you a description here but the site won’t allow us. Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008. Elite CXS offers a range of solutions to help you improve your customer experience, satisfaction, and reputation. Today, as GBW, we have offices and teams of CX experts around the world, covering the widest range of. I received an offer for a carpet cleaning shop from compliance solutions but it is being scheduled through CTCSS. The service standards of various service industries are. While only 18% of those surveyed said they were rewarded for a solid score, 86% said that linking good reports with rewards were a great motivator to make. Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008. Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008. scanman1 2k 8y . We offer an integrated solution that provides our clients with the information they need to drive sales, develop a strong service culture withing their organization, and to keep them at the forefront of their industry in customer satisfaction and retention. EXCLUSIVE SERVICES. Sales &. Home; Solutions. Telephone Mystery Shopping evaluates call centers or individual locations. Top Mystery Shopping Companies & Services. last year. Staff friendliness and engagement skills. 1. Setting A Higher Standard. Don't tar Compliance Solutions with the same brush. Compliance & Responsible Sales. I just scheduled a shop to get my carpet cleaned with reimbursement up to $225. scanman1 2k 8y . Mystery Shopping Company Discussion;. Compliance Solutions Worldwide Company Overview:Based in Richmond, Utah, Compliance Solutions Worldwide has been in business for over eight years. Onsite Mystery Shopping. Shopper Portal; Client Portal; Client Services; Shoppers; Request a quote. As the largest Mystery Shopping provider in the world, we offer solutions, from the ‘classic’ mystery shops to crowd-sourced micro shops – that are robust, reputable, and reliable. Monitor your customers & adapt to their needs. Mystery Shopping Company Discussion; Compliance solutions?. satisfaction surveys, customer intercepts, telephone evaluations, compliance and price audits. 688. So, Sutter shoppers, here's my question: Do they ever schedule anything else?. This app can be used by any shop from any industry, acting as a market research tool. Confero updates the job board daily and you can choose from available shops. We offer a variety of services and solutions for your guest satisfaction measurement needs. I read through the posting and it is IDENTICAL to the one previously offered by franchise compliance inc. That's why Mystery Shopping is also called Covert Evaluation. I was paid in just. Mystery Shopping is one of the best research methods to monitor, measure, and manage your brand service standards implemented across your store locations. We are award-winning members of. We are looking to grow the US market as well as internationally. GBW’s experience and expertise across industries, geographies, and measurement programs are unparalleled. I know some others have reported slow payment but I have always been paid within 60 days. I've worked for GCS since before it was even Pinkerton. Request a quote today. registration@csregs. Conclusion. We are continually expanding San Francisco mystery shopping and in the. As a service-dependent business, you need scalable systems to uphold your standards in every area of business, from marketing and branding to employee integrity and sales practices. Instead of having to worry about things from five or so different angles, you’ll only have to concern yourself with a couple. Average American works 44 hours per week. No other agency can offer a more complete, bespoke. Design. For over 27 years, across sectors, geographies, and channels we’ve been catering to our clients’ specific needs through our unique capabilities. Mystery shopping (related terms: mystery shopper, mystery consumer, mystery research, secret shopper and secret shopping and auditor) is a method used by marketing research companies and organizations that wish to measure the quality of sales and service, job. และการวัด ความพึงพอใจของลูกค้า. Safe Community Solutions. Our mystery hotel guests will report on the cleanliness of the rooms, customer service and all your organization’s key performance indicators for a customized quality assurance audit that highlights your opportunities for improvement. Currently mystery shopping is used for a wide variety of situations. They are gone, and good ridance. Becoming a Shopper has several advantages, including: Making extra cash on the side. The Mystery Shopping service company will collect and process the data from this questionnaire, summarize all the information and report the. Once an agent is engaged, they are supported every step of the way: before, during, and after their field work. We achieve success through a relentless focus on quality and innovation. Align with your business objectives and target audiences with quality data offered by SeeLevel HX’s tailor-made market research programs. The average mystery shopper gets paid $22. Whether you're an experienced or a new mystery shopper, it's highly recommended to use verified mystery shopping companies to avoid scams. HS Brands Global is the Leading Brand Certainty, Mystery Shopping, Loss Prevention & Compliance Measurement Solution provider operating worldwide. Partnering with Undercover Mystery Shopping Consultancy UAE can significantly ease the burden of getting the relevant data needed to improve your business plans further. I just got an email from a friend that was looking for people to do a carpet cleaning mystery shop. Profile; 2,107 posts; March 05, 2015 11:55AM. Mystery Shopping. You will have 24/7 access to all of our comprehensive online reports and statistics within 48 hours of our complete assessment of your restaurant. Mystery Shopping Company Discussion;. Defining the expected results will allow you to easily identify and address outliers as well as gauge improvement over time. She contacted Compliance Solutions several times to tell them. Services & Solutions +-360 Relay Advantage; Mystery Shopping Program; Additional Services; Pricing; Industries +-. Consult with us for Mystery Shopping. As the largest Mystery Shopping provider in the world, we offer solutions, from the “ classic” mystery shops to crowd-sourced micro shops – that are robust, reputable, and reliable. Whether as stand-alone programs, or a blend of our expertise in Mystery Shopping, Voice of the Customer, Social Media Listening & Reputation Management, and Loss Prevention, Compliance and Auditing, we design curated solutions centered on timely data and actionable outcomes. Our mystery shoppers are experts in your industry and know how to collect data that leads to meaningful insights. $3,880 a month or $53,017 a year. Sonata GBW - The world's Leading Brand Experience/Mystery Shopping Agency - login Shopper Login. Now do the math! $92,928 per year. When it comes to holistic customer experience improvement, we see things differently. Average American works 44 hours per week. Profile; 10 posts; November 10, 2012 12:36PM. I was paid in just. SGS Annual Report Job Opportunities Upcoming Webinars Sustainability Solutions. These are quick wins that you want to make sure are being executed. August 29, 20143. 75 different industries, which shows that shoppers gain mystery shopping experience in multiple industries and thereby preserve their anonymity while honing their skills and professionalism. Use a mystery shopping program to learn whether servers are recommending a premium liquor, the option to add meat to a salad or cheese to bread. We offer completely customized mystery shopping services that connect your vision of success to the complete satisfaction of your customers. Mystery Shoppers are recruited to visit stores, restaurants, showrooms, venues, outlets, call centers and even online sites… in fact anywhere that customers interact with a business. An all-in-one modular solution that fits. Franchise Compliance Mystery Shop - Get $40 and a free workout in Billings, MT! February 25, 2019. We offer a variety of services and solutions for your guest satisfaction measurement needs, including: On-site Mystery Shops, Telephone Mystery Shops, Web-Mystery Shopping, Price Audits, Compliance Audits, Guest Satisfaction Surveys, Qualitative Research, Digital Comment. Mystery shopping is a science dependent on crowd-sourced information. Like This. It is a real-time, interactive approach to examining the quality of information being provided to the customer. Stericycle’s proprietary Compliance Assessment Tool helps identify potential risks in your facility’s OSHA and HIPAA Compliance programs by evaluating your current policies, procedures, trainings, and documentation. Like This. To achieve compliance, they need to be aware of these standards, and meet them coherently. We draw from our arsenal of more than 600,000 mystery shoppers, intercept interviewers and compliance auditors, with 100% market coverage throughout the U. They are gone, and good ridance. I have completed about a dozen shops for them, and. August 19, 2023. Mystery Shopping. Reporting and analytics. My CX is the mystery shopping division of TKW Research Group. Mystery Shopping Solutions - Compliance Solutions - Shopping System Video Page Investigations - DLPA Investigations - Employee Theft / Financial Investigations Background Investigations - Pre / Post Employment - Tenant Screening - Online Ordering SystemOur Mystery Shopping Solutions helps you to: Consider your CX objectives and apply an optimized approach to achieving improvement through bespoke measurement solutions. Intouch Insight is a CX Solutions company that helps multi-location businesses achieve operational excellence so they can exceed customer expectations. Charles comes from a background in retail; owning. While many will then automatically toss out the proposals with the highest quotes, we recommend taking that figure with a grain of salt. Provide a practical way to improve and optimize services. Person To Person Quality Mystery Shopping – Valid. Profile; 10 posts; November 10, 2012 12:36PM. Because it requires preparation time to select and train a qualified shopper that meets the target customer group of a certain business, a charge for products or services, and a quality control process with a summarized report. (Source). A large part of raising the average guest cheque comes from upselling to your customers. This is particularly important to understand their purchasing journey experience, including retailer staff advocacy, knowledge of your brand, store behaviours, your brand’s ‘health’ in retail, or even process compliance. Shopper Portal; Client Portal; Client Services; Shoppers; About Us Our History; Our Approach. It also provides no objective data to compare different team members and doesn't create a high-level overview for the corporate team to judge performance. Mystery shopping is conducted in almost every business line you can think of, including retail, quick service, casual dining, fine dining, automotive, multi-family housing (apartments), new home sales, governmental agencies, sports and entertainment operations and venues, health care facilities, educational institutions (public and private), hospitality,. I just scheduled a shop to get my carpet cleaned with reimbursement up to $225. Profile; 2,107 posts; March 05, 2015 11:55AM. Like This. The result of our experience is actionable data that you can rely on. S. Solutions — Mystery Shopper. We specialize in. 67 an hour with Elite CXS. So, Sutter shoppers, here's my question: Do they ever schedule anything else?. January 17, 2012. Ensure employees promote your services and solutions. It is also used to coach staff about specific activities, change behaviors, and have a direct impact on sales. Profile; 2,107 posts; March 05, 2015 11:55AM. . Payment Problem FRONTLINE FOCUS. Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008. Mystery Shopping Company Discussion;. It has a variety of questions mixed into the same questionnaire. 1. Our programs are designed with your company in mind. Get Started. In addition to analyzing customer experience, mystery shopping services can support banks and financial organizations in a number of ways, including: Customer sales & service audits to ensure your front-line employees are operating with. Intouch only contacts mystery shoppers for assignments, and will never ask you to deposit money before completing a shop. Talk to one of our mystery shopping program experts to learn more about how you can improve your customer experience. If you are unsure which platform holds your current assignments, contact mystery. Here we’ll look at the 5 key steps so you can, as the saying goes, see how the sausage is made so you’ll know what to expect and what questions to ask when developing your next program. Some of the top benefits of mystery shopping programs include. Technology-powered solution We are the most technologically advanced mystery shopping provider , helping you perceive, interpret and act on insights through our scalable CX solutions. Generate QBR (quarterly) reporting. The best ways to overcome this being an issue is to try a few things: Only score objective questions. A leading mystery shopping company for many years. For over 27 years, across sectors, geographies, and channels we’ve been catering to our clients’ specific needs through our unique capabilities. Auditors Demographic Match and Extensive in-house Trainings. GBW Auditors tend to be selected from the best of our mystery shoppers, or from those who have previous experience. Today, these evaluations ensure staff compliance sales procedures, the. 702. Reply. Hi, I am planning to. Through the use of on-site mystery shoppers, you can gain in-valuable insight into how your customers feel about doing business with your company as well as their overall level of satisfaction of the customer. CX Research Services. 2. Elite CXS’ Telephone-Based Mystery Shopping will allow you to continuously and accurately understand the customer call experience: wait times, hold times, representative friendliness, professionalism and knowledge, as well as call resolution and offline follow-up. Proven leaders in guest service measurement and service culture development. This is my 3rd casino shop with this company and I will NEVER shop for them again. We provide a multitude of services, strategies and solutions custom-tailored to your company, situation and needs. REQUEST A QUOTE. mystery shopping, employee and resident surveys, and reputation management solutions. It is a method of gathering customer feedback in order to identify problems and provide solutions. A leading mystery shopping company for many years. We provide. However, remember that some jobs don´t take you an hour. By monitoring agents for errors in compliance, organizations will mitigate the risk of. From setting up fictional business identities and securing competitive products, to speaking the lingo and asking the right questions at the right time. Ensure seamless multi-channel experience. Mystery Shopping Company Discussion; Compliance Solutions Worldwide - Do they Pay. Profile; 2,107 posts; March 05, 2015 11:55AM. Using calls, clicks or visits, our global workforce of evaluators follow predefined scenarios. Enhance customer experiences, and increase customer loyalty, advocacy, and transaction values with our custom mystery shopping, customer satisfaction surveys, and compliance audit solutions.