Enable MFA for your organization. The Australia number code is +61, which is dialed before the actual phone number. There are different type of documents used throughout the world to prove ability to purchase a phone number. We offer six monthly SMS plans for US/Canada numbers and four monthly SMS plans for local international numbers with a text. 99/month with a 3-license minimum. To access AVOXI Core and AVOXI Smart Queue, click on the corresponding icon to access the AVOXI customer login screen for your account. Our systems identify attack patterns via proprietary traffic analysis algorithms. Webphone and Audio Troubleshooting. Flow Builder Terminology. Users with an AVOXI license can simply download and instantly make inbound and outbound calls through their AVOXI webphone directly from their mobile device without the need to log into their AVOXI browser. You run the test, we’ll handle the rest. Once you locate the email select Activate Account. On the top left-hand side of the browser, click the "Virtual Attendant" tab. At AVOXI, ensuring your Numbers are up and running is our highest priority. Phone Number Management. To expand your number inventory you can purchase numbers from AVOXI and forward them into your Five9 account. Logging into your AVOXI account is easy! Go to Type in your email and select Continue. US Toll Free: Professional-looking phone numbers that are free for customers to call. Make sure to follow the prompts using your Google account’s information to access AVOXI. Destinia Taps into New Markets & Strengthens Global Communications with AVOXI's All-in-One Platform. Seamlessly integrate popular business productivity tools like Salesforce, Freshdesk, Zendesk, and many more in just a few clicks!To recover your AVOXI Core Online Portal password Visit the login page and click on “Forgot Your Password. AVOXI Deployment Summary: With this week's release, we added Latvia and Ecuador to our number testing tool, launched our new Real-Time Inbound Call Tester and additional enhancements to the webphone and and Live Teams Dashboard, The AVOXI support portal is designed to provide customers with a fast and direct way of getting answers to any open or pending cases. TrueLocal™: Direct dialing numbers with local caller-id for both. Note: If you have a Google account, you can also log in by selecting Sign in with Google. Select Log In. In just a few clicks, you’re able to instantly. 196. -- AVOXI, a leading provider of cloud communication services, announced the rollout of its new cloud contact center platform, AVOXI Genius. Click on the SIP URIs tab. 99 per user, AVOXI Genius is one of the most affordable solutions worldwide! Get 2 months free--limited time only. This will create a drop-down menu. First, check your inbox for an activation email. Logging into your AVOXI account is easy! Go to Type in your email and password and select login. This will redirect you to your organization’s “ Number Dashboard. avoxi. 203/32 through 104. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is. Overview AVOXI’s Flow builder is a visual call flow configuration tool with enhanced capabilities to intelligently route your incoming calls. See all 8 questions. Once you have logged into your AVOXI account , select the Profile section located on the top right navigation. Period from and Period to (4) Shows the date range of the month being billed. AVOXI and Citrix XenDesktop 7. Can’t find what you’re looking for? Contact our award. Page Views: 804. After purchasing a virtual number with AVOXI via our online shopping cart, you will receive an email with your account login credentials. Your AVOXI portal is ready to go - now it’s time to activate your account!. Other troubleshooting steps can be found in our AVOXI Basic User Troubleshooting. Integrate your cloud contact center with CRM and Helpdesk platforms. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. Your new account will automatically be set up with a $5 credit limit and meaning you can use your new number immediately after signing up. Then click the "Connection Secure" extension. The SIP URI configuration tool consists of 4 configurable fields and one auto-generated preview field. Virtual Numbers;Occasionally, AVOXI may issue a particular invoice on a different date. Here, you’ll find all of the resources you need to provide your customers with premium service and top-notch support for all AVOXI products. Forwarding to SIP works the same as call forwarding in that you can. Understanding How AVOXI Measures Call Quality. Here you can add accounts for the customer either manually or using the Account generator. AVOXI GeniusThe AVOXI Mobile App gives users the ability to use their AVOXI webphone on the go, giving them the freedom to make and receive calls regardless of their location. Agent Training - Module 1: Welcome to AVOXI. Install the app. AVOXI Launches Team Productivity Software - AVOXI Genius - a Cloud Contact Center Platform Integrated with Global Virtual Number Service. ; Next, click on the "Settings" button located on the lower left-hand. Firewall Whitelist. Pick from Library. Note: If you have a Google account, you can also log in by selecting Sign in with Google. Add unlimited call recording with incoming and outgoing calls for just $6. New Geo-Genius Australia Data Center. No contracts. Let Us Troubleshoot for You. 99/month with a 3-license minimum. Make sure to follow the prompts using your Google account’s information to access AVOXI. Using your Company Letterhead, please fill out a letter with the following content: Company name. Excellent call quality and affordable VoIP calling rates in 150+ countries. The Mean Opinion Score (MOS) is a commonly-used metric to measure the overall voice call quality for decades. Viewing Purchased, Used, and Available Licenses. If you are an AVOXI Core customer you can track your order status with your Onboarding Specialist who will also provide regular email updates. Login to your Core Account. Select the "Console" tab in this window. The AVOXI Onboarding Program fee is a professional services one-time charge for new customers adding contact center licenses or existing customers adding additional licenses (Agent Onboarding fee). To do this, go to Connectivity > Trunks. To ensure a smooth experience with AVOXI, please refer to the below. Click the "+Add New" button. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. Country Coverage: 160+ options to expand internationally. Let Us Troubleshoot for You At AVOXI, ensuring your Numbers are up and running is our highest priority. Watch on. Give your voicemail an easy to identify Name (this name will be included in the voicemail email body) Choose your Greeting: You have three options to choose from. Call Quality: Better sound quality and connectivity. The softphone interface opens. AVOXI Genius Deployment Summary: Improvements to call forwarding and audio. This seamless integration allows you to save time by automating tasks and provides your sales reps visibility across customer data points to better tailor their conversations. Como entro a la plataforma? ¿Cómo activo mi código de activación? Si es estudiante / empleado de uno de los socios de Voxy. 729. Using your computer, navigate to your AVOXI (genius. 5061 TLS. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is impacted. You run the test, we’ll handle the rest. Will outbound calls record? Yes but only if your call recording is turned on at an Organizational level. Note: If you have a Google account, you can also log in by selecting Sign in with Google. 196. How to View Your AVOXI Core Account Profile. At AVOXI, ensuring your Numbers are up and running is our highest priority. Within AVOXI Genius, you will be able to create as many Billing Groups as. Occasionally, AVOXI may issue a particular invoice on a different date. Alternative CTI Solutions Using the Click to Call extension, sales and customer support teams have the power to start calls directly from your CRM or Helpdesk. 02. The feature is available to all AVOXI account holders and does not require a license. com) in your web browser. Get toll free, national and local South Korea numbers in just minutes. Forwarding to SIP works the same as call. Includes call forwarding, auto attendant, voicemail and more. AVOXI's cloud-based contact center platform integrates with your CRM and customer service tools like Salesforce to improve caller satisfaction, reduce errors, and automate tasks like call logging. 99 /number/month, which includes unlimited inbound and outbound calls anywhere in the United States and Canada using the Genius webphone. 0/23. Genius Release Notes: January 29, 2020 . Licenses start at $24. Enter your username and temporary password (sent in your Welcome email or provided by your AVOXI Customer Service representative), and click Login. Toll free US numbers are available in 7 dial-code formats (800, 833, 844, 855, 866, 877, and 888). Agent status can be found in the top left-hand corner of your webphone; To update your status, simply click the down arrow, and select the relevant status from the. Sign up now to unlock a world of possibilities. Note: If you have a Google. Email - Users can register to receive their verification code via their email address on file. With call recording software and payment collection services, your business may be accessing and processing sensitive customer information. View all native call center software integrations with CRM and Helpdesk. Through a self-service portal, the highly efficient tool allows users to quickly open a support case while providing complete visibility to all cases via an easy-to-view dashboard. Using your computer, navigate to your AVOXI (genius. This includes the extension number, agent name, and the login information for each agent. Thailand: 1800 011 013. Optimize your business's call routing system with AVOXI. Reseller New Portal - Creating a Customer. SIP forwarding allows AVOXI Genius Admins to forward incoming calls to your AVOXI virtual number to a SIP address or PBX. AVOXI is a cloud communications platform specializing in contact center and virtual number solutions, aiming to simplify how companies communicate with their customers. Get reliable toll free service that works worldwide with AVOXI. How to activate my number. All new Sip Trunks configured via AVOXI online platform will be billed the monthly recurring charge of $19. 24x7x365 Follow the Sun Support. AVOXI helps simplify number management and provides access to reliable voice service in 170+ countries around the globe - all from an intuitive, cloud-based platform. AVOXI_Germany Local Registration Form. Occasionally, AVOXI may issue a particular invoice on a different date. Login to your Core Account. AVOXI's ValuedAVOXI invests people and technology resources to identify, prevent, repress, and mitigate toll fraud. @AVOXI. A summary of your account profile is visible from the home page. Select the “ Numbers ” section in the left-side navigation bar to view your orders. 39 / 199. Licenses start at $24. Setup Your Five9 Account. Grow to $100M+ with 25% EBITDA by 2026 by offering software-driven global cloud communications with unparalleled reach, simplicity, and reliability to multinational enterprises seeking to enrich customer conversations, delivered via an intelligent platform and AVOXI Experts. Navigate to your respective app store (iOS or Android) and search for ‘Cloud Softphone’. Logging into your AVOXI account is easy! Go to Type in your email and password and select login. Document types rarely change and values are acceptable to be hard coded in client applications. Click to Dial functionality uses a browser plugin that gives agents the ability to auto-dial any number presented through a. Ports. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is. Enter your username and temporary password (sent in your Welcome email or provided by your AVOXI Customer Service representative), and click. Businesses can set up the system in minutes and improve team performance through analytics and machine learning fueled applications. 711a (alaw), and G. Logging into your AVOXI account is easy! Go to Type in your email and password and select login. AVOXI Deployment Summary: This week, we released our new Australia data center and enhancements to our Airtable and Zoho integrations. AVOXI’s all-in-one cloud communications platform helps businesses centralize global voice, contact center and messaging to empower quality interactions without complexity. The Australia number code is +61, which is dialed before the actual phone number. Webphone: Updated webphone behavior to fix Agent status connectivity and prevent Agents from receiving calls while in a "paused. AVOXI is a trusted SIP trunk provider. VoIP (Voice over Internet Protocol) Services and phones should be on a network segment. Worldwide: +1 (770) 937-9735. AVOXI Core Platform. docxLogin to your AVOXI dashboard as an Administrator. Click on the ‘+ Add button to the right of the filter magnifying glass. Install the app. South Africa SIP Numbers. Select the "Console" tab in this window. Select the "User" section located on the left-hand navigation bar. View Company Info for FreeCustomizing Your Contact Center. Get a local phone number today and try the top VoIP business service risk-free! Transfer your local business numbers to AVOXI and get free calls for a. The Purpose of an LOI ( Letter of Intent) is to describe the reason for acquiring the number and its use. Phone Number: Under the "Phone Number" column, you can view a list of all active phone. Contact Support Talk to Sales Demo. This is referred to as the INTFEE. Select the "Permissions" tab located on the top of the settings screen. Product Adjustments and Fixes. Logging into your AVOXI account is easy! Go to Type in your email and select Continue. At AVOXI, ensuring your Numbers are up and running is our highest priority. Select the ". AVOXI bills most subscription charges in advance and most call charges in arrears. 203/32 through 104. You will land on the login screen when you first open the app. Right-click on a blank section of your screen. Manage FlowsGenius Unlimited Calling Plan. This API returns the different names AVOXI has for these documents. Use the below quick. Select the " Company Activity" tab in the top navigator. SIP forwarding allows AVOXI Genius Admins to forward incoming calls to your AVOXI virtual number to a SIP address or PBX. This will open another window. Number Types. 01. Note: If you have a Google account, you can also log in by selecting Sign in with Google. Next, select the “ Numbers ” section located on the left-side navigation. Release notes include new features, enhancements, and bug fixes. Firewall Whitelist. " Agent Status: Fix issues where an Agent was "Available" but not receiving calls. Please f ollow the below step-by-step instructions to properly configure your SIP Trunk. On the “ Orders ” tab, you can now view all numbers on order or requirement documentation associated with your account. Forwarding to SIP works the same as call forwarding in that you can. Agent Training - Module 1: Welcome to AVOXI. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is. Hosted Voicemail Features. Scale up pricing and packages in application, no long term contracts. On the mobile app login screen, select the QR Code login option. Lead times on orders are based on inventory at the time of order. Navigate to the SIP Trunks section located on the left-hand navigation bar. Then select the + sign to maximize the phone’s display. Navigate to your respective app store (iOS or Android) and search for ‘Cloud Softphone’. Excellent call quality, 99. Finally, you can playback your recording by selecting the play button. To log into your AVOXI Core account, simply go to the login page. At AVOXI, ensuring your Numbers are up and running is our highest priority. The AVOXI support portal is designed to provide customers with a fast and direct way of getting answers to any open or pending cases. Viewing Purchased, Used, and Available Licenses. AVOXI needs the contact information you provide to us to contact you about our products and services. AVOXI Deployment Summary: With this week's release, all AVOXI customers can view tooltips for MOS, Jitter, and Packet Loss. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is impacted. 244. If you have any questions regarding your account, please get in touch with your Account Manager or support@avoxi. Admins can view the Company Activity that displays call activity for the entire organization. Ex: Duo, Authy, Okta Verify, Google Authenticator, Microsoft Authenticator, and other TOTP-based authentication apps. AVOXI powers global businesses with reliable cloud-based communications. This will create a drop-down menu. Let Us Troubleshoot for You At AVOXI, ensuring your Numbers are up and running is our highest priority. 2 of 3 « Previous Next » Click to CallImprove call center productivity with Genius’ softphone. Select the “ Numbers ” section in the left-side navigation bar to view your orders. Logging into your AVOXI account is easy! Go to Type in your email and select Continue. Click Add Trunk and select "Add SIP (chan_pjsip) Trunk". In the General tab, define the Trunk name (can be anything you want). Enter your username and temporary password (sent in your Welcome email or provided by your AVOXI Customer Service representative), and click Login. 711u (ulaw), G. If you want to port a number from a country that does not have a porting option listed in the cart yet or are a. AVOXI - Zendesk Integration Overview. Streamline your workflow and stay connected to customers around the globe when you integrate AVOXI's software with industry-leading communication platforms. Communications are continuing to evolve at a rapid pace, and heading into 2021 there was no slowing down. Powered by a powerful voice network, AVOXI's platform makes it easy to manage international SIP trunks from an intuitive interface. On the “Numbers page, ” select the phone line/number you wish to manage your call. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is. Add unlimited call recording with incoming and outgoing calls for just $6. Provides access to Manage Users that contains all users set up in Genius and allows updates of these user's settings. Logging into your AVOXI account is easy! Go to Type in your email and password and select login. Support Dashboard and Troubleshooting. At AVOXI, ensuring your Numbers are up and running is our highest priority. Welcome to your New AVOXI Platform! Use our below video guide for an informative tour of your new AVOXI Platform! Learn more about our many features, integrations, and how to get set up to ensure you the most out of your modern contact center platform. 47 Open the following ports to ensure. 199. To log into your AVOXI Core account, simply go to the login page. Occasionally, AVOXI may issue a particular invoice on a different date. Get unlimited incoming and outgoing call recording for just $6. Login to your AVOXI Account. Grow to $100M+ with 25% EBITDA by 2026 by offering software-driven global cloud communications with unparalleled reach, simplicity, and reliability to multinational enterprises seeking to enrich customer conversations, delivered via an intelligent platform and AVOXI Experts. Give feedback about this article. Let Us Troubleshoot for You. confidently in the cloud. A virtual phone number from AVOXI (also known as VoIP numbers) is a business phone number that allows you to forward calls to one or multiple devices around the world. ”. By integrating these technologies, users can focus on voice communication with AVOXI Genius and have their customer management and call activity workflow in sync and automatically updated in Zoho. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. At AVOXI, ensuring your Numbers are up and running is our highest priority. Secure and Encrypted Data - Your data is one of your. Have access to Online Support Portal ? Open/Review cases Here Don't have an account yet ? Request access Here : User Login. Let Us Troubleshoot for You. Blog; Webinars;. Updated: July 29th, 2022. At AVOXI, ensuring your Numbers are up and running is our highest priority. Search for ‘AVOXI’ in the app store. Products. Users will receive alert notifications via the methods of their choosing. 5 or below, look at which of the input. Click the "More Information" located at the bottom of the window. When dialing numbers in AVOXI Core, all you need to dial is the country code, area code, and the phone number itself. All addresses in the column. In addition, the Call Details for. Download AVOXI Genius Click-to-Call for Firefox. Log in using your AVOXI login credentials or the QR code. CRM IntegrationsIncrease productivity and improve customer satisfaction with our new CRM integrations. Due Date (5) The due date on the invoice indicates the date by which AVOXI must receive your payment. 5061 TLS. With only a few clicks, you can instantly view a detailed list of required docs and upload them directly from your AVOXI platform. The service description for the number. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is. Viewing Purchased, Used, and Available LicensesAVOXI Deployment Summary: This week, we added a new Team Activity permission and continued to onboard beta users to our new and exciting AVOXI Alerts. AVOXI launched several integrated features into market in 2021, expanding pathways for global businesses to tap into its award-winning number inventory to fuel faster interactions, all on the tech-stack applications our customers use most. Navigate to My Account. Use AVOXI Number Testing to reduce customer frustration and potential lost revenue, all while reducing your telecom management burden. Ensure your numbers are in service at all times with AVOXI Number Testing - so you never miss critical calls. Reseller New Portal- Create Account ID’s SIP/Hosted Ext. 2-way messaging service in US and Canada. Let Us Troubleshoot for You. Select the "Console" tab in this window. To update your Genius Fixfox sound settings first Log into your Genius account using the Firefox Browser. Create Call Groups in AVOXI Core Use call groups (also known as hunt groups) to distribute calls to a single toll free or local number to multiple extensions. Genius Tip: Look for the "SMS" icon located under the "Services. By integrating these technologies, users can focus on voice communication with AVOXI and have their customer management and workflow in Airtable. Launch Get started with one country and grow Starting at $0 Per User* Additional Features Include Complete Number Catalog International, Domestic, Local. 5060 TCP. Learn more Search for ‘AVOXI’ in the app store. A budget-friendly and reliable call center Avoxi alternative. 11+. In addition, weekly updates are. Configuring AVOXI - Microsoft Teams (MS) Microsoft Phone System Direct Routing is the service inside of Teams that allows organizations to connect external phone lines (numbers) and use Teams as an office phone system. Get toll free, national and local UAE numbers in just minutes. Login to your AVOXI Account. Genius. To log into your AVOXI Core South Africa account, simply go to the login page. Buy India Phone Numbers Online. Username - [email address with domain] + [ @AVOXIMOBIL E]The AVOXI integration with HubSpot allows organizations to bring together their voice and CRM platforms seamlessly. Its visual click-to-configure interface and preloaded widgets simplify even the most complex flows so you don’t need technical support to set it up. Brief description of the issue. 96. Enter a name for Trunk. It was designed to transform the customer experience of any contact center, regardless of size. Using the drop-down click the "My Account" tab to be taken to your Account and Preferences page. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is. 99. Managing a team of agents and ensuring an exceptional level of customer service is a tough job. Step 2: Set up your preferences in a matter of minutes. Click the "Inspect" option in the drop-down menu. Have questions about AVOXI business VoIP solutions and services? Contact us at +1 (800) 462-8694 or +1 (770) 937-9735. Then select Activate . The AVOXI webphone is a 100% web-based application available to all Contact and Enterprise license holders. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. Release notes include new features, enhancements, and bug fixes. VoIP (Voice over Internet Protocol) Services and phones should be on a network segment separate from the Five9. 199. AVOXI call recording is an optional add-on service that gives you the ability to automatically record inbound and outbound calls on all virtual numbers and AVOXI licenses. Get toll free, national and local Japanese numbers in just minutes. In some locations, the In-country Authority requires the number to be registered with a Companies Company Registration that matches the city you are ordering. Here's a list of common terms related to flows. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is. Switzerland: 0800 899 839. You run the test, we’ll handle the rest. Select the "User" section located on the left-hand navigation bar. To edit your account profile, click "My Profile" from the dropdown menu to the right of the. Select the "User" section located on the left-hand navigation bar. Some other names for a Cloud PBX are: A hosted phone system. Once you locate the email, select Activate Account. AVOXI's Call Journey feature allows users to track inbound call flows to better understand customer pain points, improve first-touch resolution, and improve agent efficiency. AVOXI | 24,589 followers on LinkedIn. With the expertise and comprehensive solutions AVOXI has to offer, businesses can streamline their communication systems and improve collaboration. Administrators can easily customize existing roles Agent, Admin, Supervisor, Billing Admin, Limited Agent, and. With the ability to add comments and upload. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is impacted. 1. HK. Make sure to follow the prompts using your Google account’s information to access AVOXI. Log in using your AVOXI login credentials or the QR code. View your numbers. com (or if a case is already open, reply to the email chain already created) with the log file attached, provide us a quick explanation of the issue you are experiencing, the approximate time the issue occurred, and your timezone (the bolded, underlined text is important). Scroll down to the “Phone Line Feature Configuration” panel. Adjusting your agent status helps your team know if you are available to take a call. Here you can add accounts for the customer either manually or using the Account generator. Reseller New Portal - Creating a Customer. To edit your account profile, click "My Profile" from the dropdown menu to the right of the. The SIP URI configuration tool consists of 4 configurable fields and one auto-generated preview field. Click on the AVOXI phone line for which you wish to enable this feature. Slovenia Virtual Phone Numbers. Click on the ' + Add button to the right of the filter magnifying glass. Avoxi. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. Click to Dial functionality uses a browser plugin that gives agents the ability to auto-dial any number. Your AVOXI support portal is designed to provide a fast and direct way of getting answers to any open or pending cases. Documentation Requirement - Letter of Intent. All users can view all Toll-Free, Local (DID, DDI), Mobile, and TrueLocal AVOXI virtual numbers associated with your company's account on the Numbers Dashboard of your AVOXI online platform. Select the "Numbers" section in the left-side navigation bar to view your numbers. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. Read More. 56/32. On the pop-up window, enter the Name User Role (mandatory). Search for ‘AVOXI’ in the app store. AVOXI TrueLocal Calling numbers are known in the industry as PSTN Replacement, Two Way Voice, and Unified Communication. AVOXI offers SMS forwarding for business use that can be added to any US/Canada and 11 other countries' virtual numbers upon purchase via the AVOXI online shopping cart or afterward in the Genius online platform. Click on the SIP URIs tab. The service we provide to our customers is URGENT to them. Select the "Permissions" tab located on the top of the settings screen. Includes call forwarding, auto attendant, voicemail-to-email and more. Call forwarding gives you the ability to forward your virtual number to another platform such as your mobile phone, alternative office number, location, SIP trunk, or PBX. AVOXI Core: Registrar/Server/Gateway Hostname or IP’: enter "core-sip-qts. ”. With this release, supervisors can see additional Call Details in my Zoho integration tickets to better analyze and compare the tickets to the calls in AVOXI. Troubleshooting Call & Audio Issues. Logging into your AVOXI account is easy! Go to Type in your email and password and select login. Click the "More Information" located at the bottom of the window.