© 2023 Sangoma Inc. We provide 3 options with the Find Me / Follow Me option on your StarSystem ® as follows: Yes = Full advisory message played - "Please hold while the Star2Star system activates find me / follow me to locate your party". Star2STar recommends that new users log into the Portal, change their initial password, and answer their password recovery questions before logging into their virtual desktops. 3. Part 2: Answering a Queue Call. © 2023 Sangoma Inc. Application Support at Komatsu (ASK) provides technical assistance with quick action, tracking and resolution. Once the users have been created they can be assigned extensions and. Terms of use | Privacy policyAccess the Star2Star Web Portal and navigate to the Individual Phone Settings section for your phone. All rights reserved. When prompted, re-enter the Initial Password, then. 2. Forgot password? Bigleaf and Star2Star provide load-balanced and redundant Internet access that's unusually friendly to use and provides better performance than any comparable solution for access to your. Terms of use | Privacy policy© 2023 Sangoma Inc. REDIAL 1. Supports: Business Voice+. Terms of use | Privacy policy© 2023 Sangoma Inc. Terms of use | Privacy policy © 2023 Sangoma Inc. All rights reserved. Contact Center SMART is the intelligent. STAR2STAR CALL PARK AND RETRIEVE 1. Multi line phones can use a different outbound CallerID for each line appearance or set as "Blocked" which displays no CallerID. Applications Services . Star2Star's SD-WAN product optimizes cloud, voice, and data for the best possible connection and service experience. In the Multi-Extension Device dropdown menu, select Add New Device. Use a plus sign to spawn unlimited test accounts in Portal with your company email address. Pay. The CallerID must represent an existing number on any of your locations. All rights reserved. Conference Rooms: The system provides the facility to create Conference Rooms that multiple callers can access. Edited: 04/07/2021. All rights reserved. All rights reserved. We have an original NASA lab coat, the malfunction checklist for Apollo 13 signed by Jim Lovell, the mission insignias (or patches) of the Apollo program, and other space-related artifacts (a game of space-edition. Terms of use | Privacy policyTeamHub. Supports: Business Voice, Business Voice+, Wholesale. Terms of use | Privacy policyUse the Star2Star Find-Me / Follow-Me feature in the Star2Star Web portal. Use the Star2Star Find-Me / Follow-Me feature in the Star2Star Web portal to forward calls from your extension. Our desktop applications can be downloaded from the Business Voice Portal. array:5 [ " content-type" => array:1 [ 0 => "text/html; charset=UTF-8" ] "cache-control" => array:1 [ 0 => "no-cache, private" ] "date" => array:1 [ 0 => "Wed, 22 Nov. the handset. Terms of use | Privacy policy © 2023 Sangoma Inc. Portal; TeamHub; Sangoma Meet; Switchvox; Guides . 2. Terms of use | Privacy policy© 2023 Sangoma Inc. e. 2. Through the website portal. Terms of use | Privacy policyNote: This guide pertains to the Star2Star SD-WAN powered by Bigleaf product and is referred to as "SD-WAN" within this document. Terms of use | Privacy policyOnce the schedule/calendar page displays: Edit the Schedule Name. © 2023 Sangoma Inc. com to open a ticket. Perform an Attended transfer to the park code 7000. Star2Star’s ROI Calculator allows you to build your ideal communications system and get a high level overview of your potential. Choose "Configuration" from the main top menu, then find/select the location ( View/Edit field ) for which you want to configure Multicast Paging. Technical Support. Terms of use | Privacy policyThe Business Voice Portal password criteria is as follows: The password must contain at least 12 characters. Star2Star Cisco SPA502G. All rights reserved. All rights reserved. Helpful instructions for customers. © 2023 Sangoma Inc. The transaction will be subject to approval by Sangoma shareholders at a special meeting of shareholders expected to be held in late March or. Terms of use | Privacy policy© 2023 Sangoma Inc. This guide provides instructions for Star2Star ® Communications’ Invoiced Customers to pay their Invoices online, using Star2Star ® Pay. Terms of use | Privacy policy Bigleaf and Star2Star provide load-balanced and redundant Internet access that's unusually friendly to use and provides better performance than any comparable solution for access to your cloud-based apps While Star2Star does not provide support running StarScope® 2 on Linux systems, the following procedure has been proven to work: New install Ubuntu 12. com) right now. Terms of use | Privacy policyWelcome to Star2Star. Terms of use | Privacy policyBigleaf and Star2Star provide load-balanced and redundant Internet access that's unusually friendly to use and provides better performance than any comparable solution for access to your cloud-based apps© 2023 Sangoma Inc. 360 ip phone pdf manual download. Terms of use | Privacy policyA: StarFax™ Digital supports notifications to email and as SMS Text. Terms of use | Privacy policyAdditional Location Information section for a customer in the Star2Star Web Portal. Click the Speed Dials link to add contacts and other options to your phone. NetFortris Business Voice Portal (portal. All rights reserved. This guide is designed to help you get the most out of your Star2Star StarCenter® 2. Password. Access: Everyone. To record or upload an Auto Attendant greeting access the Star2Star web portal PHONE SYSTEM CONFIGURATION section see example below / left. Terms of use | Privacy policy Sangoma CX provides a CallerID Routing feature. When prompted, re-enter the Initial Password, then enter a new password. When the Star2Star Data Center cannot reach your phone, with a call trying to ring your extension directly (a ‘personal’ call), from a DID or extension dial from a menu, we will call your supplemental number i. - from a single, intuitive interface. Terms of use | Privacy policy © 2023 Sangoma Inc. Terms of use | Privacy policya web-based portal which connects the user(s) to their desktop using various standard remote computing protocols. ARTICLE 10 Notices All notices under these Terms and Conditions will be given only in writing to Star2Star at 600 Tallevast Rd, Suite 202 Sarasota, FL 34243 and to You at the. Star2Star ® Pay User Guide. Star2Star systems are used by hundreds of thousands of business users, including many large national chains with multi-location footprints. All rights reserved. Terms of use | Privacy policy © 2023 Sangoma Inc. com 941-234-0001 x7004. Access the Star2Star Web Portal and navigate to the Individual Phone Settings section for your phone. soft key to choose an account. To mute the phone microphone, Star2Star Cisco SPA508G Quick User Guide. Terms of use | Privacy policyNew User Username. Terms of use | Privacy policyRouting in the above scenario could look like this:-. Submit a request or chat 24/7 in your application help bar. All rights reserved. Multi line appearance phones can use a different outbound CallerID for each line appearance or show "Blocked" which displays no CallerID. " For the most part, nobody believes your proclamations, but claims of "openness" are kind of the American-flag-lapel. 3. ®. Select the edit soft key to edit theStar2Star®Pay User Guide. Our old Switchvox unit had a much nicer UI design. Yealink phone models T26P, T28P and T38G in "Key System Mode" have single key park and up to 9 shared park positions available. Terms of use | Privacy policy© 2023 Sangoma Inc. TeamHub. Terms of use | Privacy policy© 2023 Sangoma Inc. For more detailed instruction follow the Star2Star Phone and Features Guide available for view/download via the Star2Star Web Portal. All rights reserved. Customers With DisabilitiesView and Download Yealink SIP-T26P quick user manual online. The Sangoma Urgemt Notify app sends notifications regarding urgent calls to designated text and email endpoints when triggered by an alert action such as callng 911 from a Sangoma sevice connected phone. Page 2 You can still make outgoing calls with the SPEED DIALS / DIRECTORY appear. Sangoma Completes Acquisition of Star2Star. Terms of use | Privacy policyStar2Star Polycom SoundStation IP 5000 Quick User Guide. PressSangoma Website, Portals and Stores - Business Voice Portal (portal. All rights reserved. This is the video user guide for the Sangoma P320, P325, and P330 desktop phones. Select the “Personal Operator” option, which by default is set to “Use Location’s Default Operator”, and pick any defined destination, extension user or extension user voicemail box that you. Backup data (based on backup policies) is encrypted and inaccessible to anyone outside of Star2Star. Note: This guide pertains to the Star2Star SD-WAN powered by Bigleaf product and is referred to as "SD-WAN" within this document. Attached is the Quick Start User Guide - Basic Phone Features - Customizing Your Phone for StarFax™ Mobile. Remember me? I accept the End User License Agreement. The selected extension’s information will be displayed on the right side of the page. ApplicationsStarScope® 2. Terms of use | Privacy policy © 2023 Sangoma Inc. For more detailed instruction follow the Star2Star Phone and Features Guide available for view/download via the Star2Star Web Portal. At the side menu, click Users | Bulk User Import. For help with the password creteria click here . Supports: Business Voice, Business Voice+. Edited: 08/24/2021. This annual guide is the definitive listing of the most rewarding partner programs from technology companies that provide products and services through. Auto Attendants. Forgot your user name? Forgot your password? Star2Star ® Pay FAQ. Terms of use | Privacy policy © 2023 Sangoma Inc. To run reports on the Star2Star system, access the Star2Star web portal (Administrator function) Then click the REPORTS option at the top of the screen. All rights reserved. star2star. Enter a unique contact name in the -- Calls to your extension will be sent automatically to the number you define. . Edited: 10/13/2023. At the login prompt (see example below) enter your email address then click “Forgot my password”. Terms of use | Privacy policy array:5 [ " content-type" => array:1 [ 0 => "text/html; charset=UTF-8" ] "cache-control" => array:1 [ 0 => "no-cache, private" ] "date" => array:1 [ 0 => "Sun, 19 Nov. While this step reduces the likelihood of Spam Likely Tags, it doesn’t completely prevent it from happening. It also includes detail on storing messages in folders and the Personal Operator feature for callers pressing 0 when listening to an outgoing voicemail. Access: Everyone. StarFax Mobile iOS is a modern, environmentally friendly way to incorporate fax into your business workflow without. © 2023 Sangoma Inc. Read more about Can Do Not Disturb. Lift the handset or press the dial soft key. Terms of use | Privacy policy © 2023 Sangoma Inc. All rights reserved. Edited: 05/30/2023. array:112 [ " REDIRECT_SCRIPT_URL" => "/login" "REDIRECT_SCRIPT_URI" => ""REDIRECT_HOME" => "/etc/apache2/home". io. All rights reserved. It may have been entered for you when your Reseller set up your portal. Forgot your user name? Forgot your password? Star2Star ® Pay FAQ. Log On. Set the “Lock phone after how many seconds?” field. Please work with your IT staff and Star2Star Reseller if further assistance is. For Business Voice (StarCloud), Digital Fax is a cloud-based faxing solution, providing the same functionality as Business. At the login prompt (see example below) enter your email address then click “Forgot my password”. Supports: Business Voice, Business Voice+. This guide explains how a Business Voice user can pick up a call ringing on another phone, sometimes called “Call Stealing” or “Call Intercept ''. All rights reserved. S. directly to phone:If you just want to change the voice mail password and not delete any old mail or prompts, click here. Star2Star Web Portaland Settings section for your phone. 3. Click the Speed Dials link to add contacts and other options to your phone. All rights reserved. Terms of use | Privacy policy © 2023 Sangoma Inc. Automated Attendants (Video)Available now for new system installations (note) Please contact the Star2Star Professional Services team for dial plan changes to an existing customer systemDND Disable is supported across the Polycom® range via the Portal/Extensions. Star2Star is a Sangoma Company and StarCenter3 or Contact Center is now named Sangoma CX. Terms of use | Privacy policy © 2023 Sangoma Inc. Suggestions; Portal; Pay my bill (941) 234-0001; COVID-19: Working Remotely? We Can Help!Information on using Star2Star product features. com, and @conceptsoft. We provide 3 options with the Find Me / Follow Me option on your StarSystem ® as follows: Yes = Full advisory message played - "Please hold while the Star2Star system activates find me /. Log in to the Business Voice portal ( Business Voice Portal ). Coming soon, Sangoma Meet will be supporting more advanced features like Recording and Lobby Room, which will be available for subscribed users. The Star2Star Mobile Softphone for iPhone provides users with these features: - Show your Star2Star business number as your caller ID when you make calls to protect your personal cell phone number. All rights reserved. From a single, intuitive interface, Digital Fax adds reliable, high-quality desktop faxing to any US Domestic Star2Star system. All rights reserved. At Star2Star, we continue to evolve our innovative solutions. Portal. How to change my password. Suggestions; Portal; Pay my bill (941) 234-0001; COVID-19: Working Remotely? We Can Help!© 2023 Sangoma Inc. is stored, processed, and distributed in accordance with GDPR. Terms of use | Privacy policyView online (2 pages) or download PDF (647 KB) Yealink SIP-T28P User manual • SIP-T28P IP phones PDF manual download and more Yealink online manualsVendors don't usually throw the word "proprietary" around when they're talking about their own products and services; it's generally considered proper form to loudly proclaim just the opposite--that you're "open" and "interoperable. All rights reserved. Username. Click on the profile icon in the top right corner of the page. Edited: 04/07/2021. Terms of use | Privacy policyInformation on using Star2Star product features. Founded in 2006 in Sarasota, Florida, Star2Star Communications delivers the World's Leading Hybrid Cloud Communications Solution. Access: Everyone. StarReporter Portal LoginUC-PortalConnected Workspace Portal - New User Procedure: Required Information . Play. Follow Me (Immediate)-- Calls to your extension will be sent automatically to the number you define. Username. DND can be disabled by clicking the box next to Disable DND in the portal for that extension. © 2023 Sangoma Inc. Read more about Update a User's Profile in the SD-WAN Portal Star2Star®Pay Quick Start Guide © 2023 Sangoma Inc. star2star. To search for a contact: 1. SIGN IN. Browse to Log in using the provided Username and Initial Password. All rights reserved. Connected Workspace Portal: Log In. All rights reserved. Customers With Disabilities© 2023 Sangoma Inc. All rights reserved. Press the three line keys on the keypad. Managing the Star2Star Application Framework (Video)For the amount of money we pay for S2S, you would expect a state-of-the-art user experience. To set up / edit a Ring Group:. Edited: 08/16/2023. Click Users. © 2023 Sangoma Inc. Keep business open and flowing with SMS text/web-based communications to facilitate online ordering and curbside pickup services. Terms of use | Privacy policyEnter the URL in your web browser. Terms of use | Privacy policyspecific to your voice mail box, access the Star2Star Web Portal and the Individual Phone Settings for your phone. Terms of use | Privacy policyWelcome to Star2Star. ; The page below will be displayed which gives the user access to newer reporting styles and content. © 2023 Sangoma Inc. Supports: Business Voice, Business Voice+, Wholesale. Our new dial plan is available for 2, 3, 4, or 5-digit extension numbering plans. Edited: 04/29/2022. This guide provides instructions on how to configure Star2Star’s International Dialing Fraud Mitigation Service for a customer’s location. 2. All rights reserved. All rights reserved. However, before going through these steps, make sure that the extension has been entered in to the portal, the MAC address of the particular phone has been entered for the customer by Star2Star and the changes have been saved out to the StarBox® Voice Optimized SD-WAN. Order. Supports: Business Voice, Business Voice+. © 2023 Sangoma Inc. Nerve. This is a critical component of our mean time to recover from any security incident and is documented in our incident response procedures. To change Find-Me/Follow-Me setting access the Star2Star web portal Individual Phone Settings section. All rights reserved. All rights reserved. Note that passwords must be eight. Use the links below to view a specific topic or click the video image to view the. Pay. Terms of use | Privacy policyUse the Star2Star FindMe / Follow-Me feature found in the Star2Star Web Portal Individual Phone Settings Follow Me (Immediate) Find Me (Sequential Find Me (All). 1. User Name. All rights reserved. acd. - Press Save to save the entry. Users can send and receive faxes via the Cloud, using their. Customers With Disabilities© 2023 Sangoma Inc. The user is now created and can log into the Connected Workspace Portal. Star2Star Communications. All rights reserved. Password. Navigating to from a web browser. Click the green arrow to expand the Customer to whom the new users should be assigned. The dev environment can only send emails to users @star2star. © 2023 Sangoma Inc. If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma. Supports: Business Voice+. StarFax™ Digital/StarFax™ Personal from Star2Star Communications adds reliable, high-quality desktop US Domestic faxing to any Star2Star system. Lift the handset or press the Dial softUse the Star2Star Find-Me / Follow-Me feature in the Star2Star Web portal to forward calls from your extension. com to open a ticket. All rights reserved. At the login prompt (see example below) enter your email address then click “Forgot my password. Terms of use | Privacy policyAfter confirming that all information is set correctly in the portal, send an email to numberport@star2star. This application (Starlet). Once the users have been created they can be assigned extensions and application licenses. Careers (941) 234-0001; Contact; Company; Portal; Knowledge Base; Search; Star2Star Communications. top/bottom/right/left edge of the navigation snom m9 Quick User Guide for Star2Star 05/21/11. Access: Everyone. All rights reserved. © 2023 Sangoma Inc. call_information = 806<1>1005<2>1234 The IP phone will dial out the call center number 806, wait for 1s, automatically enterMonday-Friday 9am-5pm EST. Lift the handset or press the dial soft key. All rights reserved. Log On. All rights reserved. Sort by. Access: Everyone. When the Star2Star Data Center cannot reach your phone, with a call trying to ring your extension directly (a. On any given day in the Star2Star office, you might find some of our employees checking out our space museum. All rights reserved. Short = Shorter advisory message played. User Experience and Navigation - a more engaging dashboard with resizable windows and global shortcuts. © 2023 Sangoma Inc. See also Getting to Know StarFax Personal© 2023 Sangoma Inc. Terms of use | Privacy policyEach Text Messaging user must be added as a User in Sangoma’s Business Voice Portal. Password *. Part 1: Logging in. All rights reserved. All rights reserved. Star2Star is proud to announce the release of our new StarPhone™ app for Android. . Video Tutorials. Our library of operational assets and marketing collateral is also available to provide a deeper insight into what Sangoma's does for you and your customers. Account locked or forgotten your password?To make changes to your phone access the Business Voice Portal. Forgot your user name? Forgot your password? Star2Star ® Pay FAQ. ; Select the Ring Groups option to either add a new Ring Group or edit an existing one. Adding a contact directly to phone:Helpful guides for all stages of the deal processInformation on using Star2Star product features. All rights reserved. Star2Star product manuals. 1. All rights reserved. 3/5/09. - (Note) Pressing CHist (Call History) provides access to all (Missed / Received /. Supports: Business Voice, Business Voice+. Just sign up for free, pick your free phone number, and start texting for free. DECT phone) in the portal: 1. All rights reserved. All rights reserved. All rights reserved. 4 Line appearance phone. The dev environment can only send emails to users @star2star. KX-TGP500 telephone pdf manual download. Find Me (Sequential)--Calls to your extension will ring your extension and any other numbers that you define, in order. market, the combination will enable Sangoma to deploy Star2Star. Remember to click Save Changes to System after completing the changes. ®. Terms of use | Privacy policy New User Username. Supports: Business Voice, Business Voice+. Skip to main content. Terms of use | Privacy policy© 2023 Sangoma Inc. All rights reserved. Terms of use | Privacy policyThe Sangoma Talk Visual Voicemail application displays a list of your voicemails. All rights reserved. Supports: Business Voice, Business Voice+. the call. com, and @conceptsoft. Each Text Messaging user must be assigned one of the location’s Direct Inward Dialing (DID) numbers. The editors of Internet Telephony magazine presented Star2Star with their annual Excellence Award in the IP Communications Solutions category. Suggestions; Portal; Pay my bill (941) 234-0001; Updates. All rights reserved. All rights reserved. This is the Switchvox version of the video. List of Starlets;Use the REPORTS menu in the Star2Star Web portal to select CDR's (call detail records) by area code either the Calls From: or To: Read more about How can I determine what calls are being made on my system e. © 2023 Sangoma Inc. Terms of use | Privacy Policy Login to Star2Star ® Pay; User Name: Password:-OR-existing customer account: Forgot your username? Forgot your password? Access: Everyone. Access: Everyone. Terms of use | Privacy policy © 2023 Sangoma Inc. StarCenter 2 (SC2) will reach its End of Life (EOL) after December 1st, 2023. Enter your new password twice. Account locked or forgotten your password?When any User extension details are first added to the Star2Star system, a Welcome email is automatically sent, using the User's email address as entered into the system. All rights reserved. Import function allows location administrators and partners to import large amounts of users into the Business Voice portal. Go to Extensions. Select Extensions. © 2023 Sangoma Inc. Terms of use | Privacy policyUse the Star2Star Find-Me / Follow-Me feature found in the Star2Star Web Portal Individual Phone Settings section. Terms of use | Privacy policy © 2023 Sangoma Inc. Star2Star Knowledge Center Star2Star Portal This video covers the basics of the Star2Star administration portal. © 2023 Sangoma Inc. All rights reserved. © 2023 Sangoma Inc. com, @blueface. Select Edit for the extension to be updated on the left side of the page OR Add an Extension. Terms of use | Privacy policy© 2023 Sangoma Inc. phone mode press the Cancel key, hold. All rights reserved. Disabling the Multicast Paging Feature: Navigate to the Star2Star portal. All rights reserved. For additional information please. Terms of use | Privacy policy For Business Voice (StarCloud), Digital Fax is a cloud-based faxing solution, providing the same functionality as Business Voice+ (StarCloud+) provides. © 2023 Sangoma Inc. You will not receive email sent to other domains. 2. Terms of use | Privacy policyWe would like to show you a description here but the site won’t allow us. Cancellation: New Cancellation Requests. This feature provides a high degree of flexibility in that administrators can create entries that will deliver a system match to a partial or full 10-digit number, routing those calls to a specific Destination as defined (different call treatment for specific callers). Star2Star ® Pay User Guide. Overview. Edited: 10/11/2023. 1725-11240-001 Rev B. ; Login using your Business Voice Credentials; Toggle the StarReporter Beta switch in the top right corner of the page. Monday-Friday 9am-5pm EST. 2. Terms of use | Privacy policyYou would dial *8112 to pickup that call. 2. REDIAL 1. 0. If you have Administrator rights y ou may need to select a location. 2. The CallerID must represent an existing number on any of your locations.