I am using a Samsung android tablet, and i have an ntlworld. com domain will not allow me to log-in this evening. I am trying to log into my email account via another route in case my mobile has been cloned. How do i contact VM?I have forgotten my password @ntlworld. x. * Call costs may vary. They aren't. This does not change the underlying Ntlworld email address, only the way you sign into it via the My Virgin Media account or via VM webmail. com. We would like to show you a description here but the site won’t allow us. Stupidly, our old Ntlworld account which is somewhat inactive. Enter the 6-digit Apple Verification code sent to your Apple device. Email us at consumer. com in Email Friday; Transfer email address in Email Thursday; Email, passwords, accounts, and non-virgin email addresses in Email Thursday; Deleted ntlworld email account still live in Email Thursdayntlworld email Webspace, E-Mail & Browsing Issues. com or blueyonder" etc. Contact support. " - using pop3. Incoming Server - IMAP. com. Help > Create new Email address >. On the 19/6/23 my historical emails disappeared from my ntlworld. Tuning in Options. Enter the password to your ntlworld. Frequently your email login name is a letter followed followed by a bunch of numbers. . Whether that may be due to hacking, incompetent management or equipment failure, the result is the same. Anyway, since. Help > Create new Email address >. " Select "See all settings," "Accounts and Import" and then "Add a mail account. I was hacked a while ago and cannot get back my ntlworld email which I need access too . Login into your Virgin Mobile account and unleash your mobile’s full potential. We still have a virgin media account but changed the contact email. The problems appear to have started shortly before 6pm last night, according to. So i need someone to migrate just the email account to my new account. iphone (iOS 16. com secondary email, Thanks for coming back and confirming that. The only way it would go to the Outlook. co. Forum Member. com email. I would really love to be able to get back into my ntlworld address from when I was 13. A member of the VM Forum Team staff should be able to check further when they reach this thread in a day or so. I have resigned myself to the fact that I have likely lost my main email. 14 kudos Orphan Email accounts IntroductionThis information applies to all four Virgin Media Email domains. com may be able to detect your account's mailbox settings automatically, but for other non-Microsoft accounts, you may need. If you can then You could try deleting the email credentials from your phone and re add them and or try another email app. Options. ntlworld. Fast forward to today, we rang VM and got the password changed, can log in fine to the website and even webmail, but I'm struggling to. Behavior: When viewing "All mail", and tapping on an e-mail, it shows From: and To: fields. We normally access our emails via Windows Live Mail but have also. Source. com, @blueyonder. Choose the appropriate File Naming option. com. QuickStart, set up and connections. 1) I can't log in to the ntlworld. All forum topics; Previous topic; Next topic; 1 REPLY 1. com settings. . Although it's not the only one. 3. I have Gmail too but I don't use it much. They will be able to check what email address you are using by going. Our team are continuing to work flat out to restore historic emails into the inboxes of a small proportion of accounts. 0 Kudos Old ntlworld account - Please Help. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. page. Check your email accounts settings. in Email Thursday; NTLWORLD unavailable on Outlook in Email a week agoCheck your email from anywhere in the world. 993. QuickStart, set up and connections. ntlworld. If the situation is as set out in option 2) then deleting the Ntlworld account will solve the problem. But I have continued to use my ntlworld email account problem free. - i dont need to do this. Last click on the Backup button and successfully perform the conversion. I have been able to log into my Virginmedia account and change my password, but the hacker still appears to be able to access this email address and move messages received from eBay to the deleted items folder. @ntlworld. You can plop them in separate folders if you want but that way you don't need to set email clients to login to various different servers. I've sent you over a private message so I can do my best to help - although, I will need to speak with the named account holder of which the email address was attached to in order to assist. If you want to access the email account via an email client you need to follow the instructions to create an app password to use in the email client along with the Ntlworld email address concerned as. Posted November 01, 2022 - Updated November 20, 2023. Sign into your Gmail account. If you click on "Learn more" you might find something useful there. co. However, we have been experiencing some issues generally with our email service, so it's possible that he has been unable to sign in due to this. curl -v smtps://smtp. - i dont need to do this. com. - opens in new window or tab. I contacted Virgin who changed my password and got me back into my account. hi Megan i have taken screenshots i'm trying to login with the primary email, i'm not sure if i'm using the right password because even though this email address works in my client its stored in the clients password manager. Email address: emailaddress@ntlworld. Your info is private and. Having an issue with NTLWorld Email. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Broadband deals;In response to Adri_G. Step 1: Click on the File tab in the upper-left corner of the Outlook window. 0 Kudos. Speed"I have two Virgin Media accounts for two separate properties - one for my own home, and the other for a rental property" "My new home has its Virgin account under a rarely used @gmail. Forward emails to Gmail. Alternatively you can sign in to Virgin Media Web Mail by going to mail. i just want to access my original ntlworld email account via outlook. I went to "forgotten password", filled in my ntlworld. Virgin Media. When I retired I decided to move away from the (non VM) email address I had used for social and business contacts for many years. Options. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. However, I deleted all my e-mails. 1) - mail is NOT accessible using Microsoft Outlook ( deleted, reinstalled, still fails), but it IS accessible using Apple mail. BT ID or Email address. - i dont need to do this. virginmedia. Step 4: On the next screen, select IMAP. com, @ntlworld. It just stopped receiving emails on Friday and I’ve only just worked out that I can’t get in it at all and it appears to be gone. Do not reply to anything they send or open any attachments or click on any links or e-mail. Choose Saving option like Email Application/File Format. We would like to show you a description here but the site won’t allow us. Email address. So even though i am already logged in to my Virgin email with my original xxx. I want to close the account, which I believe is an orphan and unsupported. When I sign into My Virgin Media, this is not connected to my email address (as. I was using it at the time. . I am sorry to hear about the issues you are having with the email account. If you are facing the Virgin Media email not working error, you can try a couple of fixes, and here are a couple of them!Despite having a previous (recent) email saying I needed to set an app password for this email account to access it. Issue is: my (elderly) sister-in-law has had ntlworld email for many years, no problems. Username: emailaddress@ntlworld. The operator’s official fault. if you say yes, nothing happens and you have no way of by passing it, Either. Find out more about app passwords. create a new post here using their own forum account; remind them not to post any personal information in their post. Select Continue with Apple. com Outgoing Server: smtp. The outlook mail programme seems to work ok but I am trying to future proof against the possibility of the ntlworld servers being decommissioned. Customers are increasingly coming on the Forum's after having email accounts locked/deleted. Sign into the account here:. The server port should be 993. sign in with the primary account authentication credentials. I just want the email address deleted. virginmedia. I went through the palaver of changing password etc and it came back with a completely different user name (e-mail address). Help > Create new Email address >. In May 2022 they stopped issuing email addresses to new broadband customers and also stopped existing customers creating new secondary addresses. com. . The account holder needs to contact Virgin Media to request that your email account's password be reset. Working fine here too. Click the Sync button in the Mail app, at the top of your message list, to force the app to sync. 2) Once you have pasted it into Word, replace "Username" with your full Virgin Media / Ntlworld email address, and. com secondary email,. All Rights ReservedVirgin Media Email - How to manage my email accountMy NTLWORLD email address wont recieve emails suddenly. The username or password is incorrect pop3/imap access isn't turned on for this account. com email address. So, i decided, after seeing a friends set up, to purchase Microsoft 365 in the hope that i could read my emails and create folders on either machine, and each would work together. virginmedia. Following all the advice removing the account it won’t let you re add it back in. BBC News - Virgin Media email service users suffer lengthy failureHowever, there is another complication. 19 June 2019. Hi, I haven't been able to access my ntlworld email account for the past few days. the ntlworld email doesn’t now appear as an option anywhere. ukntlworld. Can anyone help with a complex problem caused by old age. To access the email account using IMAP via an email app such as Outlook you now also have to generate a "Mail app" password to use instead or your webmail password. Try. Promise. My wife is having trouble signing into her ntlworld email account, a message saying the email or password are incorrect, the. Browse Virgin Media Virgin Media Community. Thank you. I haven't yet had the opportunity to progress any further at the moment as both me and my wife have been smitten with the dreaded Covid virus, my wife has also been in hospital with diabitis, the kitchen freezer baled out (we have just bought a replacement) and, to cap it. I no longer seem to be able to log into my VM account, but that is to be expected. com emails. BT. That's right, the Ntlworld link through the VirginMedia website is being tempermental and hasn't been letting quite a few customers log into their email account. Search. That result adds further evidence to suggest that the Ntlworld email address is indeed in the process of being closed down as it should be 90 days after the host VM broadband account is closed. branson@virginmedia. Thank you, Access your Ntlworld. I'm here to help. I logged onto Microsoft on Saturday and made a Microsoft email account because for some reason it won't accept my Gmail. All e-mail accounts send and receive e-mails properly. com email address with outlook is still not - 5348769 Browse Virgin Media Virgin Media Community To confirm I log into my virgin media account with my yahoo email address. Here is what some Virgin Media users who are unable to sign in to their email accounts have to say about the problem. Thanks. You can find them below or by viewing them in your Outlook. . Try that and see how it goes. Now I'm not receiving emails. uk. My grandfather has a NTLWorld email account and has had this for a few years. That will still take you to. 0 KudosCheck your service status; Basket ; My accountSign in. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. in Email Tuesday; NTLWORLD unavailable on Outlook in Email Monday; all my . This worked and gave me a new auto generated password which works fine with my gmail email app. Login into your Virgin Mobile account and unleash your mobile’s full potential. e. Go to My Virgin Media and select Sign in; Enter your My Virgin Media username; Enter your My Virgin Media password; Once you’ve signed in, head to Quick links at the bottom of. UK time (just over 9 hours) with login failures and failures to find the servers. Clear searchQuickStart, set up and connections. This may be someone else trying to break into your accounts. changing the password changes the account login password. Enter the password for your Apple account and then select the arrow. " As long as you are still a VM broadband customer then the VM Forum Team (VM staff) can check this out for. Scroll down that page and you will see a place to edit the password. Incoming server is on port 993 with SSL level security and outgoing is port 465, smtp. Thanks for coming back to us CJW1957. Login into your Virgin Mobile account and unleash your mobile’s full potential. Ive been also having problems with ntl accounts. As I mentioned she can't log into My Virgin Media or add her email address to her new phone because it did not accept her password and when I tried to. That’s why, if you use an email address that ends in @virginmedia. Access your bills, diagnose faults and manage your package. If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. Since 19 June 2023 now 21 June 2023 my username@ntlworld. I went ahead and checked both email addresses, and I can see that there's a Jotform associated with the email address home. Thanks for that. Yes, the warning message can be confusing. How can I sort thi. I have an old ntlworld. My account had been suspended due to suspicious activity (I had a number of phishing emails come through which I forwarded to "phishing. COM e-mail server settings - POP and SMTPFinally an update from Axel that might be meaningful. @blueyonder. I can’t sign in to change my password my primary email account is a gmail account can you advise please - 5233372. Unfortunately VM are not very good at doing this and so the address can persist for much longer before eventually being culled. com. Since we send this one-time passcode to an email address, for security reasons we need to send it to a non-Virgin Media email address. My mother is a VM customer with an Ntlworld email address. Enter your name (This name will be displayed to people you email) Put the bullet point next to "I already have an e-mail address". com Account with Your Email Program Using IMAP. Password Show. Email Password reset and Data Protection in Email yesterday; Outlook & Cannot connect to IMAP email server in Email yesterday; NTL email still live - I cant access it or shut it down in Email Monday; email account locked in Email Monday; Can’t access ntlworld email account in Email SundayWhen you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. I tried to change the password on VM site but it says no username found. _____ Graham. They’re all using the same. So that part should now say something like " youremailaddy@ntlworld. Ntlworld e-mail account. in. I have attempted to speak to an agent via chat and gotten no response. on 17-08-2022 19:35. In the meantime, I would recommend that the account holder of the upgraded phones you're referring to make contact with the Virgin Mobile team on 0345 6000 789 (or 789 from a Virgin Mobile handset). co. com. Did the. 2. com emails aren't coming through on my samsung s20 phone. However it’s a good idea to set up an email redirection during that period, and clear your emails and folders out so you’re ready after the 90 days. Can you please confirm when the email account was last accessed and if you have an active Virgin Media. My Virgin Media, making managing your account easier with all your information in one place. The Virgin Media help instructions said I had to create another email account on a non virgin platform so I did, on Gmail. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. CoenobyOptions. I can send email from these android devices but not receive. You will need to change your sign in email address to a non Virgin Media email address. Gmail is email that's intuitive, efficient, and useful. I am having trouble with an ntlworld. SpeedI'm getting worried and daren't log out of Windows. com login using a third party (Yahoo username (email address)). A few weeks ago, I could only access my emails by going through 'onedrive' and then clicking on 'outlook'. Outlook keeps asking me to log onto "pop. When you reset a VM email password that password now only allows you to access the relevant Webmail account. uk. In an email to customers sent on 23 June, Axel Wehrle, director of. virginmedia. If you look in the top right hand corner of the email page you will see your email address, click on this and you will see "this account is managed by ntlworld. net email users. Mailbird might be able to detect server settings for Ntlworld. Joining in. Working hard to help connect the nation, shop our offers and order online. At that time they said existing email accounts would continue to be supported by them. com automatically for you. When you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. uk. _____I have an old ntlworld email address and use through outlook. Similar to alot of previous posts I have seen, my old ntlworld email account has been hacked. Help > Create new Email address >. This should happen 90 days after you close the associated Virgin Media broadband account. Get the latest on customer exclusives and sort out admin with ease. - 5398523Solved: I have a secondary email account set up that is an old ntlworld email. If you look in the top right hand corner of the email page you will see your email address, click on this and you will see "this account is managed by ntlworld. The immediate answer to that is if that email account is not linked to a live Virgin Media broadband account you. Unfortunately due to Virgin Media's incompetence and a very long story, they can't seem to figure out how to unlock the ntlworld inbox. co. That is all there is to it. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. com alias emails associated with my main account, one in particular isn't used often and Ive forgotten the - 5372934. com)to create a new account for my wife, as you stated that all email addresses need their own VM account. and enter the following where username:password is replaced with your email address and password, i. Hope someone can help, and I'm on the Vodafone network. com, @virgin. 0 Kudos Reply. 08-08-2023 16:43 - edited 08-08-2023 17:10. ’. . Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. There was never any symbol for accessing 'Outlook' direct. not my email account password. My ntlworld. Last week I was unable to login to my email account and still can't login. To recover your email address we need your account number, area reference and date of birth. I spent the morning trying to set up an older relative's new iPad. Networking and WiFi. Deleted ntlworld email account still live in Email 2 weeks ago; I need help with email settings in Email 2 weeks ago; Top. Finally, choose the destination path where you need to save downloaded data and click on Backup button. Sign into the account. com email address. com mailbox, which would also require you had an address ending in. com. During all that time he read/wrote emails on his mobile telephon. BT ID or Email address. I can see Ceonoby has already been helping you with this, but you're still trying to figure out what is. By making your old Ntlworld address your main email account going forward you are effectively locking yourself into sticking with VM as your broadband provider in the future. 0. Around 85% of those were from customers struggling to access emails, while the remaining amount had no broadband or any services at. All the emails I have received and previously filed elsewhere have been duplicated into my inbox, along with new emails into my junk box (233 emails. com. Sorry to see you are unable to log into VM app. My partner uses an ntlworld email address which has worked correctly for years on her iphone. I believe that she needs a new/valid password linked to her ntlworld email address so. " I log into the rental property Virgin account using the @ntlworld. Virgin Media Mail operates several email domains, including @virginmedia. This does not change the underlying Ntlworld email address, only the way you sign into it via the My Virgin Media account or via VM webmail. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. Regards, Kain. As Graham_A has linked, if you follow that link it will ask you to sign in, on the password screen it will give the option to reset this if needed. @devin1 Mailbox password changes are not made via webmail they are made via the My Virgin Media account for the email address concerned . You’ll find these details on your bill or welcome email. I currently use Gmail to access them but I. It is important that you: Do a full virus scan on your device with up-to-date anti-virus software;Deleted ntlworld email account still live in Email 2 weeks ago; ntlworld. Hi KFo, thanks for the message and welcome to the forums. Provided you know the existing password you can to sign into the My Virgin. in Email yesterday; No Access to NTLWORLD. Further more if you want to access the email address via a third party email app on a PC or mobile device then an app password has to be generated via the relevant My VM account. Sign in Not signed up yet? Register for My Virgin Media here. While you are on that page, make sure you set up a Password Recovery Question. We would like to show you a description here but the site won’t allow us. Now you need to sign into the MY Virgin Media Account for that secondary email address. FWIW do consider migrating your email needs over to a new email provider to. com email account no longer works and I cannot find any link to log back in. So I've been doing some further digging. I will try again! Is there anyone who can help. The password change will only affect the specific email address that you are signed into. Browse Virgin Media Virgin Media Community. I am unable to sign into Virgin Media using my ntlworld details. I can now only access the email address on an old iphone which ports the data information across to new iphones but beyond that I am stuck. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. in Email a. Then I noticed the hacker was still there, all my emails were being forwarded to them. 4 weeks ago. . If so then your email provider will need to assist you. If you are still a customer then call Tech Support and they will help you get access to your email account. Issue is now sorted. Thanks. com. ntlworld. Change your browser. Second ntlworld email problems JaneG1. I hope someone will be able to similarly put my email. Sorry for the inconvenience this may cause you. I have had ntlworld email address for years. A member of the VM Forum Team staff should be able to check further when they reach this thread in a day or so. The only way it would go to the Outlook. I get - 5249413. Message says NTL World settings out of date, I dont have virgin account anymore therefore cannot change password, this is an email account I have used for many years from day one, accepted loss of emails after 90 days when no longer virgin customer but have continued to use this email address. changing the password changes the account login password. He has lost all paper record of his password. The primary has been hacked and I was advised to change the password. Access your bills, diagnose faults and manage your package. Forgotten your login details? Keep me signed in. that is sky I posted this question as evertime I try and search for a solution it says contact your internet provider. The VM Forum Team should be able to assist with getting it fully deleted when they reach this thread. Maxatoria Posts: 17,980. I type in the username and password but this request just keeps coming back. I changed my password again, removed the mail forwarding, blocked the email address that everything was being forwarded to. emails coming in from others seem to be unaffected. on 05-08-2023 09:08. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). NTLWorld email access. bloggs3 Password: whatever you use to access your email addressPromise. com and we’ll look into them. - sent to my important secondary email account: Hi, Further to my email to you over the weekend, I wanted to provide you with a fuller update and clarity on your Virgin Media email service. Help > Create new Email address >. I would be more than happy to look into this for you. Suddenly it is telling me it needs verification for account. I can't seem to log in though. Today I changed my virgin media password. We have followed the whole process, try to put the. Browse Virgin Media Virgin Media Community. it requires I login with the main ntlworld address i used to setup the other emails many years ago. They will need to contact the account holder in order to do so. com Your Name: Joe Bloggs Email Address: [email protected] User Name: joe.