4. the “Activate” button. See the XProtect VMS Administrator manual. This course covers how to configure and use the XProtect Access add-on. Then, click the Export button and save the . Examples of events in XProtect LPR:Alarm list (explained) The Alarm list displays incoming alarms by default, with the most recent alarms at the top of the list. Note: If you now try to install the Log Server and the installation still fails, try installing. . How to perform a license activation — XProtect VMS products Number of Views 5,08K Online and Offline License Activation fails with XProtect error: 'Could not obtain a new license. Hello, we recently installed XProtect Professional+ 2023 R2 at a client's site, and I've reached the stage where I'm confi… Number of Views 3 Why is MIP SDK access to the VideoOS. AXIS Optimizer installer which is installed on the Milestone XProtect event server. What? 1: Email, Milestone Customer Dashboard: You receive an email that includes a software license code (SLC) and a software license file (. Configure CloudFormation stack parameters to initialize XProtect on AWS. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect Advanced VMS. KB 14767: Milestone Migration Assistant Tool — FAQ. About automatic license activation. To do this, follow these steps: First, within the Management Application, click File → Activate License Offline. January 2023 at 07. The process takes place: On the My Milestone portal. lic). KB 14767: Milestone Migration Assistant Tool — FAQ. 2. Activate your licenses 2023 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 Archive Milestone XProtect® Corporate 5. If in doubt, contact Milestone Support. KB 14767: Milestone Migration Assistant Tool — FAQ. Create a rule a. 2a), 2017 R3 (11. A message confirming the activation will appear. Configure CloudFormation stack parameters to initialize XProtect on AWS. The folder is located under the folder in which your Milestone surveillance software is installed. About automatic license activation. Before you activate your licenses, you must add the Software License Code (SLC) to your Software. Recieve Code Blue intercom activations as alarm / event records with Video Bookmarks. Import your Licence Request file (. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. License activation (explained) 2023 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveI want to activate the hardware license. Incident. These are the changes to the document: • Added Two-step verification for Milestone Mobile (see "Set up users for two-step verification via email" on page 49) • Storage and Recording Settings properties (on page 47)5 Product Comparison Chart XProtect® Video Management Software 2020 R3 1 A hardware device is the physical unit, server or system connected to the VMS’ recording server 2 A camera is the actual camera or video source on the hardware device connected to the VMS’ recording server 3 Requires active Milestone Care Plus coverage 4 Using. In Milestone Customer DashboardLicense activation (both online and offline) fails for no apparent reason. licfiletoopen. Bookmarks: View the list of bookmarks (see Bookmarks (usage)). Note: 'ClientTokenTimoutMinutes' does not contain a typo. Start the Management Server service. Important: If you are using any of the XProtect VMS products, Milestone recommends installing the latest version of the Cumulative Patches for your specific product/version. From the Site Navigation pane -> Basics node -> License Information, select Activate License Offline > Import Activated License, and then select the activated software license file to import it and thereby activate your licenses. License activation (explained) 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveOn the left-hand menu, go to "License Information". 11. The system activates your hardware devices a few minutes after you have added, removed, or replaced hardware. Milestone has released a software update for Milestone VMS, which fixes a security vulnerability with a possible Remote Code Execution by an authenticated user on the Management Server service. Milestone recommends that you activate your licenses before you make the final adjustments to your devices' setup. 追跡および監視機能は調査に役立つだけでなく、物や人を仮想的に監視することもできます。. For details "Milestone Event Server — possible Remote Code Execution by an authenticated user", check KB 54814. License information overview. At the very button click "Activate License Manually. Centralized management of multiple cameras. June 20, 2023. Answer. Clients. ini file located in this folder. June 20, 2023. If you do not activate your licenses before. lrq) using the ‘Upload Licence Request’ option. 3. Blog- Milestone XProtect Express+ - Milestone XProtect Professional+ - Milestone XProtect Expert - Milestone XProtect Corporate - Milestone XProtect Essential+ O Install the latest version of AXIS Optimizer on the Management Client O One or multiple Axis strobe sirens O Axis strobe siren’s output 1 enabled in Management Client 4. Milestone recommends that you use a secure connection when you manage your user credentials. - Activating licenses by using the offline activation process. Management server. Software License Code (SLC): A license to use the XProtect Transact application. Copy your software license (. In the address bar of your web browser, enter the internet address that your system administrator has given you. With Milestone, you have the freedom to integrate 13,000+ devices with our XProtect video management software platform. Milestone recommends that you store the information about your SLC and a copy of your software license file in a safe place for later use. Answer: Hardware devices added within your "device changes without activation" run as fully activated hardware device licenses and have the status. Optional: Enter a description to the license. Default bookmark time: Specify the default start and end time of a bookmark is set in XProtect Smart Client. pane, select LPR serversLPR cameras. Get technical assistance for Milestone products Presales Support. At the very bottom, click "Activate License. 4. Note: For XProtect Professional VMS products (XProtect Professional, XProtect Express) and. Can you help us get rid of this message "The grace period for one or more devices has expired. In Milestone Customer Dashboard Click "Activate . The process takes place: On the My Milestone portal. Replace the "VideoOS. MilestonePSTools is an independent project by Josh Hendricks, a senior principal support engineer with Milestone, which explores the various ways PowerShell can be used to enable automation and enhance the experience of configuring or querying a Milestone XProtect VMS. In XProtect Management Client. License Activation is required at least once in your Milestone XProtect® product's lifetime. Open the Management Client. Easy license activation. 3. The Milestone XProtect Smart Client User Manual is elaborate, easy to navigate, and gives basic information about the client, as well as intuitive insights for VMS administrators looking to get the most out of their Smart Client machines. Hardware. This period of time is called the grace period. Milestone XProtect's core processes also require the following ports to be open. lic extension received per email; A Milestone Care coverage XProtect LPR licenses. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. Use the upgraded software license (. 20. lic file that you got earlier. Using the Milestone Diagnostics tool; XProtect Smart Client frequently shows the message "Server lost connection to camera" (Live video. Milestone Systems XProtect® VMS 2021 R1 Gettingstartedguide-Singlecomputerinstallation XProtectCorporate XProtectExpert XProtectProfessional+. lrq (license request file). If it is not online, you can activate the license using the BriefCam License Activation tool, which you can access by clicking the following icon after the installation completes. Solution: Go to the Options menu in the Management Application and enable this option. Milestone Care Plus also offers additional functionality: The Customer Dashboard service. Professional tools to power your ideas. 5. (As of the time of writing of this KB article,. License activation (explained) 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveAutomatic license activation is enabled, and hardware will be activated as you add it to the system. Licensed toAnswer. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. To add your XProtect license, connect to your deployment and follow the steps below:. This document applies to XProtect VMS versions 2017 R2 and before. 3a). Default length is 6. Recording Server Manager. This article explains how to implement quickly a Milestone cluster with real-time replication and automatic failover of the management services and the SQL database. - Set up monitoring of your customers' XProtect VMS installations. "Installed Milestone Xprotect essential+ and the system shows "The system is unable to communicate with license activation server" It looks like system can reach:. Enter the code on the XProtect Web Client login page and tap Log in. . Milestone recommends that you store the information about your SLC and a copy of your software license file in a safe place for later use. Get support and professional advice from Milestone. 2. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. XProtect Web Client (explained) Access XProtect Web Client Recording Server Manager XProtect Download Manager Licenses About licenses License information overview About automatic license activation About device changes without activation How the number of device changes without activation is calculated Hardware device summary About. follow the instructions on the screen to solve the issue or contact Milestone support. xml outside of this folder. If you have not yet registered your Software License Code (SLC), you must do so. Contact Milestone sales for more information. NET 3. If you have not yet registered your Software License Code (SLC), you must do so. Select from the list of available languages and then restart the XProtect Smart Client for the change to take effect. Once you have upgraded your VMS product, you. Activate your licenses manually. Add Milestone Interconnect™ sites. lic) file to your deployment and activate your license. Milestone recommends that you activate your licenses before you make the final adjustments. Using the Milestone Diagnostics tool; Configure anti-virus software on XProtect systems (best. This means that you have the freedom to integrate 13,000+ devices with our XProtect and Husky video management products and choose between more. Before the end of the 30-day grace period and if you do not have more. pic, . Visit the Milestone Registration Portal and import your . Add Milestone Interconnect™ sites. About licenses. XProtect Expert, XProtect Professional+, and XProtect Express+ 2022 R3 and later: purchase a base license for XProtect Incident Manager separately License activation When you have installed XProtect VMS , it initially runs on licenses that require activation before a certain period of time has passed. follow the instructions on the screen to solve the issue or contact Milestone support. Video resolution - The options for setting the resolution of the video stream are Low, Medium, High, or HD. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. Milestone Systems releases regular updates to XProtect products in the form of hotfixes and cumulative patch installers releases. The credentials are saved in a file on the management server. lic file will be provided. Milestone recommends that you activate your licenses before you make the final adjustments. KB 22901: XProtect Smart Client 2020 R2 cumulative patch; Others. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect. KB 20541: XProtect Smart Client 2020 R1 cumulative patch; Others. Recording Server: - 30/11/2022 - Fixed array dimensions exceeding supported range - 14/12/2022 - Added compression for WebAPI communication Option #1. System. Stop the Management Server while the Management Client is still open on the License Information tab. If you have installed your XProtect Essential+ system, you can run the system and eight hardware device licenses for free. Read more about Milestone XProtect products and Milestone Care. Register Software License CodeIf you are installing XProtect Essential+, you can run the system with eight hardware device licenses for free. Add or modify XProtect VMS extensions and plug-ins. After the initial license activation of your XProtect VMS, you do not have to activate device licenses every time you add a hardware device with a camera because of built-in flexibilities to the XProtect licensing system. - Milestone XProtect Essential+ Find Audio Raising and set retention time Finalize microphone view setup 4. About licenses. Technical support is provided only to customers using paid Milestone XProtect products (based on the products' lifecycle) and paid Milestone Support services. XProtect extensions, and licenses. This integration provides visual confirmation via live and recorded video of Code Blue intercom and speakerphone activation in the XProtect Smart Client. At the bottom of the main workspace, click Activate Licenses Manually, then Offline, and then click Export License for Activation. The page enables you to perform the following actions: • Activate XProtect licenses to ensure the system works properly • Add one or multiple Software License Codes (SLC) to a Milestone account, allowing you to License activation (explained) - XProtect VMS products | Milestone Documentation 2023 R3. System administrators can quickly set up custom rules to perform automated actions on Axis devices that help make life easierSpecify a prefix for all the bookmarks that is made by the users of XProtect Smart Client. Following the successful 2023 R1 update earlier this year, the R2 release brings significant advancements, featuring Adaptive Playback, Video Restrictions, the. The document does not cover XProtect add-on products or Milestone Utilities. It comes with centralized management, video Smart Wall and support for failover recording servers. " Select "Offline" and then "Import license for activation". Port. On the left-hand menu, go to "License Information". 20m. First, ensure the server has unrestricted Internet access (required for XProtect Essential+). 1. Hardware devices. On the old Management Server, make a backup of the XProtect SQL databases ( Surveillance and SurveillanceLogServer ). After you deploy, you are ready to add the software license (. Communication between internal processes on the server. Log into the Milestone Registration Page (as Step 3). In XProtect Management Client. Licenses. . Once you have saved the file, log into the Milestone Software Registration Center via the Milestone Online Services Portal. Evidian SafeKit brings high availability to Milestone XProtect, the CCTV video surveillance system, between two redundant servers. Select the appropriate XProtect on AWS Marketplace product. Restart the host machine (hardware where the XProtect 2016 is currently running). Go to File → "Activate License Offline". Right-click the Management Server icon and select Change License. I have recently set up XProtect Essentials 2023 R1 to experiment with the Tridium driver, but I'm experiencing an issue with camera connectivity. Adding your XProtect license. XProtect Incident Manager requires the following licenses: A base license that covers the full use of XProtect Incident Manager. Then, click the Export button and save the . With optimized recognition algorithms for more than 200 countries and states around the. All is fine but cannot see smart client profiles in management console. lic). Number of Views1,69K. 32. On the new Management Server, stop all services. Note: For XProtect Professional VMS products (XProtect Professional, XProtect Express) and. ; On the Servers screen:. Go to: C:ProgramDataMilestoneMilestone SurveillanceCustomSettings\__Global__ 3. For offline activation, you must export a license request (. All Milestone video technology products are open device platforms supporting a wide range of IP devices, including cameras, encoders, video-services, or other types of video and non-video IoT devices. Right to trigger manually defined events: if manually defined events are available in your system, these can determine if the user can trigger selected manually defined events in XProtect Smart. XProtect Download Manager. Manage Licenses. ), and it is also confirmed that User-defined events can be used instead of other types. Milestone decides each request on an individual basis. The DLK File Extension has zero different file types (mostly seen as the Xprotect License Code List format) and can be opened with zero distinctive software programs, with the dominant related application developed by Unknown Developer ( INMOS Transputer Development System Occam Compiler Link Info software). Move the file called E145597A-ECAF-40A1-99E6-14BB9D45A09E. (Software License Code) (see Change the Software License Code),. However I failed to login with my milestone account. In Milestone Customer DashboardXProtect Corporate About Licenses. lic) file and register your XProtect Software License Code (SLC) as described in the prerequisites. lic). XProtect Corporate is specifically designed for large-scale, high-security deployments. - 31/08/2023 - Fixed license activation issue - Note: For details "Milestone Management Server — possible Remote Code Execution by an authenticated user", check KB 54813. Understand the XProtect licensing system, the different types of licenses and the overall process of installation and licensing. In Milestone Customer DashboardConfiguring and Using XProtect Access. Click Start and then Control Panel. Activate XProtect licenses to ensure the system works properly. Activate licenses after grace period. September 2023 at 02. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect. This means that 8 of the cameras previously added within the 15 device changes without activation go into a grace period. Vos différentes licences connectées avec vos SLC doivent être activées pour que le logiciel de gestion des vidéos XProtect et les extensions XProtect fonctionnent et que les périphériques puissent envoyer des. The XProtect Express+ Device License from Milestone enables you to add one additional camera to your XProtect Express+ system. Milestone Systems announces its latest product update, XProtect 2023 R2, a software upgrade designed to meet the evolving demands of Video Management Software (VMS) users. 4. AUX buttons in Milestone XProtect Smart Client (a guide for Bosch cameras) Number of Views 3,33K. Connect to XProtect on AWS instances and activate XProtect VMS licenses. Add or modify XProtect VMS extensions and plug-ins Benefits of enabling automatic license activation. Click "Browse" and load your . Select the appropriate XProtect on AWS Marketplace product. The license will be activated if the computer is online. Specify the maximum number of code entry attempts, before the user will be blocked. MilestonePSTools PowerShell Module Description. The license will be activated if the computer is online. Connect the portable storage device to a computer with Internet access. 0 Administrator's Manual 13 Introductions Introductions Product overview XProtect Corporate XProtect Corporate is a fully distributed solution, designed for large multi-site and multiple server installations requiring 24/7 surveillance, with support for devices from different vendors. 2. In XProtect Management Client. On a system with multiple machines, the plug-in needs to be installed on the machines that runs Milestone XProtect® Management Client. 5. . Online activation: Open your XProtect Management Client. See the full list of devices for XProtect and Milestone Husky™ Customer Dashboard Register and see active software license codecs (SLCs)XProtect Download Manager. Licenses. Note: For XProtect Professional VMS products (XProtect Professional, XProtect Express) and. Try to install the Log Server one more time. In the address bar of your web browser, enter the internet address that your system administrator has given you. b) Connect to the recording server on port 7563. Alarms: View alarms from all cameras (see View alarms). License activation (explained) 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveXPROTECT VMS 2018 R1 SOFTWARE FAILS TO INSTALL WITH SQL EXPRESS INSTALL FAIL ERROR CODE = -2068052310'. Should you be granted a higher number of device changes without activation, you must activate your licenses to register the higher number on your XProtect system. About licenses. This guide describes the basic steps for partners who need to register and activate licenses for XProtect Professional VMS products. However, standard Milestone practices recommend that the license should be activated upon each hardware update, in order to maintain an up. If you are installing XProtect Essential+, you can run the system with eight device licenses for free. lic) file to upgrade your XProtect VMS installation with the new product version and SLC. About automatic license activation. Only when you upgrade to a more advanced XProtect product, the rest of this topic is relevant. Step 3 & 4 - Migrate the database to the desired system and install SQL Studio on it. The document does not cover XProtect add-on products or Milestone Utilities. Run the executable file as Admin. On the left-hand menu, go to "License Information". In XProtect Management Client. Note: For XProtect Professional VMS products (XProtect Professional, XProtect Express) and. bg and registration was successful. Your recording server is not running. The inputs of the Axis A9161 I/O module are not working in XProtect® VMS if the device is added through Axis One-Click. The management server ports used in XProtect VMS are: 80, 443, 1433, 7475, 8080, 9000, 12345. Click "Browse" and load your . Note: After replacing the DLLs, restart the hardware where XProtect is running. Upgrade to a newer version of an XProtect VMS product, including service releases. lic) file to the Windows desktop of your deployment. Clients. For more information about these flexibilities, see Grace period for license activation (explained) and Device changes. On the new Management Server, stop all services. In version 2016 of XProtect Corporate and XProtect Expert, the activation is done by the Management Server regardless of where the Management Client is running. The SLC will be forwarded to your Milestone distributor / reseller in an e-mail when the NVR unit is shipped. 12. A hotfix is available, and a fix is scheduled to be released as part. XProtect LPR requires the following licenses: 1 base license for XProtect LPR. 5. Click Import License. MilestonePSTools allows you to scale your Milestone XProtect VMS investment without investing your time at the same pace. KB 14767: Milestone Migration Assistant Tool — FAQ. The Change XProtect License dialog appears. Installation (troubleshooting)If you expect video to stream from recording server (s) in XProtect® Corporate or XProtect® Expert deployments, there are two main requirements of an XProtect® Smart (or Management) Client PC. The file has been given the same name as your license request file. In XProtect Management Client. In XProtect Management Client, activate your licenses to receive data from the various devices and hardware. The problem is indirectly caused by a faulty driver made for Panasonic cameras. Faulting application path: C:Program. インシデントが発生しても、XProtectによりユーザーは数時間の映像を圧縮、フィルターすることで、問題を迅速に解決できます。. About replacing hardware devices. At the time of this writing, the above address is resolved as a CNAME for the A-record "4. Note: After you add devices, you must activate hardware device licenses for them. (Note: All the. You must explain why you think you qualify for a higher number of device changes without activation. 1/10. typically located at ProgramData Milestone XProtect Event ServerLogs. Restart the LPR Server service. Registering software license codes (SLCs) in Milestone Customer Dashboard (CUDA) lets you: - Track the licenses that you sell to customers. (Software License Code) (see Change the Software License Code),. lic extension. Single-site and single-server capable. lrq). The problem is caused by RTSP authentication enabled on the device (and the Axis One-Click driver being unable to handle this). Online activation: Open your XProtect Management Client. Download PDF. Add or modify XProtect VMS extensions and plug-ins. exe runtime component for Visual C++: Microsoft Download Center. Follow the steps described in the next sections to examine your PC to make sure that all hardware acceleration- Note: For details about "Milestone Management Server — possible Remote Code Execution by an authenticated user", check KB 54813. . Adding your XProtect license. XProtect LPR requires the following licenses:. CATEGORIES. Select which country modules you want to use with your LPR camera (see. License activation (explained) 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveAPI & SDK. Cause. Recording Server: - 01/04/2022 - Fix Cameras are offline after upgrade - 01/04/2022 - Fixed token renewal from MIPSDK generating enormous log files - 03/05/2022 - Fixed proxy errors with heavy. Log. Learn about the benefits of both Milestone Care™ Plus and Premium. The XProtect product suite offers a wide range of solutions to fit your current and future needs. If it is not online, you can activate the license using the BriefCam License Activation tool, which you can access by clicking the following icon after the installation completes. Generate key pairs required for deploying XProtect on AWS. In the wizard, follow the installation instructions. XProtect Essential+ isn't managed through Software Registration, instead it handles the activation process automatically, which cannot be changed. Run the following SQL query: EXEC [install_messages] under the Surveillance database (or the name of the instance that contains XProtect database). The XProtect® VMS Products Manual lists details regarding "Device changes without activation", whereby hardware updates can be made without the need to immediately activate the license. dll" with the new one. 5 features has been removed. In the address bar of your web browser, enter the internet address that your system administrator has given you. 13,33K. Visit the Milestone Registration Portal and import your . This course covers how to configure and use the XProtect Access add-on. To see a list of events, in setup mode, define that the alarm. Manage encryption and certificates, and install certificates in a Windows Workgroup environment. In the past few months I have installed Milestone Xprotect VMS on at least four PCs so I am used to this by now. Remember to activate your license. Register Software License Code If you are installing XProtect Essential+, you can run the system with eight hardware device licenses for free. The Recording Server service uses port 9001 to listen to requests from the Management Server service. Determine which version of XProtect VMS software the license is issued for and get the correct version of the software: Go to Milestone Software Registration Service Center: Log in to your account in by clicking Software Registration in the lower right area; Select the SLC in question (or click the link in the top right to add. Other hotfixes and FAQs related to the XProtect 2022 R2 release Smart Client. Licenses. Optional: In the License group field, assign the SLC to an existing license group . - Extended timeout for online activation. Try with other - admin@kotel.