Waterford QLD 4133. Module 3 –refresher online module (2-3 hours learning online); Module 4 – the refresher face-to-face module (delivered via video-conferencing, or in gaming venues). Here is the link for the RSA Victoria Online Course. 4. In June 2023 we released Our Position on Gambling Harm which makes our views clearly known. Through the Gambling Community Benefit Fund, Queensland not-for-profit community groups can apply for grants between $500 and $35,000 (including GST). Equipment & Physical Resources. Responsible Gambling Services Certificate in Queensland. A pre-mixed beverage must be within both of these limits to be served after midnight. The following people must complete. The RSA (Responsible Service of Alcohol) is a certificate showing that you know the regulations concerning alcohol consumption in Australia. Start Free Now!Responsible Service of Alcohol (RSA) training is the foundation that qualifies you to sell, serve or supply liquor. ILGA. • All new team members are introduced to responsible gambling practices in general orientation and are expected to understand their role and responsibilities. You can also be fined $619 or a maximum penalty of $30,960 if gaming. Priorities of OLGR. RESPONSIBLE SERVICE OF GAMBLING. We promote the responsible service of alcohol and gambling – Gambling Helpline 1800 858 858 Gambling Helpline, not intended for minors or excluded persons. Contact. Customer Liaison Officers. You must get a certificate within seven days of starting work at a licensed premises. Complying with the. Add the COVID-Safe Hygiene Marshal Course. A maximum penalty of $38,700 applies to a licensee convicted of these actions. Postal address: GPO 1988, Melbourne, Victoria, 3001. [Animation] A father and son are in their kitchen. Go to quiz. Mandatory signage was updated on 21 July 2023. qld. $ 25. SITHFAB021 Latest Unit Provide Responsible Service of Alcohol. We have taken measures to keep guests aware of the passage of. Once you've refreshed your knowledge take our quiz to see how much you've remembered. Certain people involved in Queensland's liquor and gaming industries must have the appropriate certification in the responsible service of gambling (RSG). Complete Online Knowledge Assessment - Start, pause, resume anytime. Phone: 1300 599 759. Note: This guide is designed to help gaming staff revise their knowledge about the responsible service of gambling. L&GNSW has approved 8 ATPs to deliver ARCG competency training in NSW. Upon completion, you will obtain an RSA Statement of Attainment. Support Phone Number. Compliance actions Use the current responsible gambling signage, e. Also consider. SITHGAM022 Provide Responsible Gambling Services. Office of Responsible Gambling; Community gaming activities Toggle. Location: ETC Southport, Qld. Browse information about Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG). In Australia, there are over 200,000 pokie machines. qld. 1. Maintaining a safe environment in and around licensed venues. Course Outline. au. As a competency within a national training package, the Provide Responsible Gambling Services course, may only be delivered. Considering the trading hours on your licence and the restrictions in section 15A, this means that: on Wednesday (being the day before ANZAC Day), you supply liquor from 7 am through to 1 am the following. This RSA RCG course is delivered by TCP Training with certificates issued by TCP Training. Responsible Service of Alcohol - SITHFAB021 - VIC ONLINE - $44. As part of the renewal process, you need refresher training, which you can do online. Get Started. Alcohol advertising and promotions. Provision of relevant induction training, support policies, procedures and information for our staff. 1. Alcohol server training is a form of occupational education typically provided to servers, sellers and consumers of alcohol to prevent intoxication, drunk driving and underage drinking. Learn about responsible service of gaming (RSG) and gaming nominee training, and take the RSG refresher courses and quizzes to test your knowledge. Unit/Course Description. 7/51 Brighton Road Sandgate QLD Telephone 61 7 3269 5005 atiaustralia. 2. The best casino in Queensland hosts over 1,300 gaming machines along with 70 table games and a separate poker room running cash games on a daily basis. Licences for gaming industry employees. You must ensure alcohol is served, supplied and promoted in a way that maintains a safe environment in and around your venue, and preserves the amenity of the nearby area. Your progress gets automatically saved on our servers. A gaming operator is required to keep an up-to-date register of their excluded patrons as well as regularly report on excluded patrons to OLGR. Student Flyer: ( Download here) BUNDLE – Combine this course with SITHGAM022 Provide responsible gambling services for $40, saving $10! PURCHASE QLD COURSE NOW - $25. The Queensland Office of Liquor and Gaming Regulation (QOLGR) is responsible for licensing and compliance, and the Office of Regulatory Policy (QORP) is responsible for policy and legislative. Next Benefits of liquor accords. The current study evidence also supports the development of innovative harm reduction methods for reducing harm from online gambling, which is a form of gambling that necessarily has few restrictions in terms of hours of access and the responsible service of alcohol . SITHFAB021 Provide responsible service of alcohol and SITHGAM022 Provide responsible gambling services. The Code provides a whole-of-industry approach to the promotion and provision of responsible gambling practices, covering: Provision of information; the Liquor Act and, in particular, promoting the responsible service and consumption of alcohol and minimising harm caused by the abuse and misuse of alcohol, such as violent and anti-social behaviour or associated effects on the amenity of the community. Responsible Service of Alcohol; Queensland; New South Wales;. This applies to same day alcohol delivery providers, delivery agents, and delivery drivers making alcohol deliveries. Gaming Learn more about gaming licensing, compliance and regulation in. Download, print and display Queensland liquor compliance signage free-of-charge. This RSA course has been specifically tailored for working in Queensland and is delivered completely online. The CLO should be appropriately trained and is responsible for providing appropriate information to assist patrons when they are. Please indicate your. Please indicate your answers below: The Queensland Responsible Gambling Code of Practice is a voluntary code developed by the Queensland Responsible Gambling Advisory Committee (RGAC) in consultation with key stakeholders and community. A licence is required to produce or sell alcohol. We. It often exists alongside mental health issues. use of strategies to indicate the passage of time. It's a great refresher for licensees and staff to ensure you are following the law at your venue. This guide allows you to check and consolidate your knowledge. opening gaming hours. You will learn the legal requirements for the sale or service of alcohol, assess alcohol affected customers, and. Our Online RSG/RCG Course is super-fast and easy to use and is designed to work on all devices (including phones, tablets, laptops and desktop computers). If you want to perform gaming duties in a club or hotel, you also need to complete a responsible service of gambling (RSG) course through a Registered Training Organisation (RTO). During the course, you can pause and resume anytime, from any device, as it is 100% online. This course is for participants wishing to gain employment in the QLD hospitality industry where service or selling of alcohol is required. START NOW. Behind the bar RSA training videos Learn how to refuse service to unduly intoxicated patrons with these interactive training videos that show depictions of real-life scenarios. near cash out facilities which service gambling areas. This may require us to disclose the substance of your complaint to the relevant venue. Subscribe to the Liquor and Gaming. Price. Find out about Responsible Service of Alcohol training; More online services. For more information on the program, please speak with venue staff or contact the Self Exclusion team on (03) 9654 3491. Sell or serve alcohol according to provisions of relevant state or territory legislation, licensing requirements and responsible service of alcohol principles. Read more about the ID documents new applicants must provide. - So you can land an awesome hospitality job with confidence. The current course code is SITHFAB021. Follow the law campaign - Responsible service of gambling. Updated: 24 Jul 2019. It covers: gaming-related advertising. Often people with gambling problems have other. The audit aims to: check your compliance with existing legislative requirements and the Queensland responsible gambling code of practice. Valid in QLD, WA, NT. RSG - Provide responsible gambling services. Quickly Pass the Best RSAs. The official VET (Vocational Education and Training) standard for this is a statement of attainment in Provide responsible. The required certification in Queensland is a Statement of Attainment, issued on completion of the national training package competency Provide Responsible Gambling Services. 1800 858 858. It covers: providing problem gambling support information. Online Queensland Australia. Find out how to obtain a liquor licence, as well as obligations of liquor licensees in Queensland. the definition of 'unacceptable practices' when running promotions. gov. High stakes responsible service of gambling (RSG) training videos. Resources for wagering licensees Compliance forms. Why choose us. As the liquor and gambling regulator for Queensland, the Office of Liquor and Gaming Regulation (OLGR) contributes to safe and more responsible liquor and. Justice and Attorney-General, Queensland Government, Responsible gambling code of practice and resource manuals, licensed under Creative Commons Attribution 3. The new Responsible Conduct of Gambling (RCG) and Advanced Responsible Conduct of Gambling (ARCG) courses will ensure staff are trained at a level appropriate to their role. Cost. Sell or serve alcohol according to provisions of relevant state or territory legislation, licensing requirements and responsible service of alcohol principles. Centre for Training is a ASQA (Australian Skills Quality Authority) approved registered training organisation. Related pages. The Responsible Conduct of Gambling (“RCG”) refers to the delivery of gaming and wagering services in a manner that minimises the potential for harm that may be caused by gambling to individuals, their families and the community generally. Responsible Service of Alcohol - Valid for work in: ACT, NT, QLD, SA, TAS,. In most cases, you must have a liquor or wine licence or permit to sell or supply liquor (or alcohol) in Queensland. For anyone work in gambling like TAB staff,Keno staff, Pokies staff and Licensees and gaming managers, RSG certificate is a compulsory requirement before you can start work. HLTAID011 Provide First Aid – Gympie. In Australia, any club that wants to sell alcohol, or even wants to let members and guests bring their own drinks, must have a liquor licence. For directions, transport and parking information, please visit the Sydney Training Locations. Last reviewed: 27 Jul 2022. Responsible Service of Gambling. Behind the bar RSA training videos Learn how to refuse service to unduly intoxicated patrons with these interactive training videos that show depictions of real-life scenarios. penalties for unacceptable promotions, advertising or practices. Responsible Service of Alcohol (Qld) Refresher Training (RSA) Ensure RSA practices are front of mind with regular refresher training. This training must be completed even if you hold an NSW RSA Competency card. Responsible Service of Alcohol - Valid for work in: ACT, NT, QLD, SA, TAS, WA. Approved by TAS Government Please be careful when selecting your training provider as not all RTOs have been approved by the TAS government. we are committed to training our staff in responsible gambling practices to encourage customers to engage with their gambling as a social and recreational activity in a supportive environment. Sell or serve alcohol responsibly. Queensland gambling help services. Date Dec 13 2023. RCG training covers topics such as the impact of problem gambling on individuals, families and the community, key government agencies, harm minimisation provisions of the gambling laws, legislative provisions for responsible gambling, minors and proof of age, offences and penalties, statutory and other gaming signage, self-exclusion schemes,. View details Get driving directions to Jake's 58 Casino Hotel. gaming repairer. 02 Aug :SITHFAB021 Provide Responsible Service of Alcohol (RSA) Pre-requisite: None: Delivery: 100% online (no classroom) Time: 3 minutes to enrol; Online assessment modules – 5-6 hours (self-paced) Final assessment marking is completed within 2 – 3 business days of submission (turnaround time may be longer in times of high volume). Responsible Conduct of Gambling (RCG) - required to work with gaming machines in NSW licensed premises. Certain promotions and practices are only acceptable when they are conducted in line with a documented management plan that includes: measures to minimise harm (e. Provide a copy of your certificate to your employer. The new Responsible Conduct of Gambling (RCG) and Advanced Responsible Conduct of Gambling (ARCG) courses will ensure staff are trained at a level appropriate to their role. Required signage around licensed premises. Go to quiz. Please indicate your. The Office of Liquor and Gaming Regulation (OLGR) works closely with Queensland's gambling industry and the. Find out about Responsible Service of Alcohol training; Enquiries. The course is also compliant with Victorian Commission for Gambling and Liquor Regulation Online RSA course requirements. Level 1 Food Safety Online Course. emailing a gambling-related complaint to gamingcompliance@justice. au. 15% alcohol by volume, but in Queensland and Victoria it is one of greater than 0. According to the Queensland Office of Industrial Relations Terms and Conditions, before any training organisation can issue a learner a QLD Construction Induction Training Card (White card) via online training, we must obtain evidence that learner resides in Queensland, and at a distance of 100 kilometres or more from any RTO offering face to. You can be fined up to a maximum penalty of $30,960 if you don't comply with this direction. 21 6. Gambling providers have a responsibility under the Queensland responsible gambling code of practice and relevant legislation to provide customers with information on how to get help for problems with gambling. Providing support for any customers with acknowledged problem gambling and/or excess alcohol issues; Provision of a healthy, safe and friendly environment for our customers and team members. The benefits of having a liquor accord in your area include: minimising alcohol and drug-related violence, antisocial behaviour and crime in and around licensed premises. 2 Available on request Information is displayed in a prominent location to alert customers that the following information is. The Office of Liquor and Gaming Regulation (OLGR) contributes to safe and responsible liquor and gambling environments that minimise harm, build community confidence and support industry development. The RSA & RCG course is delivered at the following Sydney and Central Coast training locations -. Provide Responsible Service of Alcohol & Gambling. Gaming compliance enquiries gamingcompliance@justice. Other . Check out some of these top free poker games and get to grips with the different types available. Whether it's Texas Hold'em or Stud, all styles of poker require players to have a good understanding of the hierarchy of hands, and when to bow out of the game. increasing awareness and practices related to responsible service of alcohol and gambling. Provide Responsible Service of Alcohol SITHFAB021 (RSA) RSA ONLINE 24/7 - government approved RSA trainer. SITHGAM022 Provide Responsible Gambling Services. You will learn the following: Understand your obligations under the law. Responsible Service of Alcohol - Valid for work in: ACT, NT, QLD, SA, TAS, WA. Tower Rescue + WAH;. 6, 88 Brandl Street Eight Mile Plains. PSCC offers responsible serving routes for bartenders, alcohol sellers, or alcohol servers. Alcoholic drinks that rapidly intoxicate, such as shots, shooters and bombs, can only be served until midnight. Dates: The course starts on Thursday 20th July 2023. Also consider. SITHFAB021 Provide Responsible Service of Alcohol Online Course If you want to work in the sale, service or supply of alcohol in Queensland, you MUST have a valid RSA certificate. Responsible Service of Alcohol (RSA) training is the foundation that qualifies you to sell, serve or supply liquor. pre-mixed alcoholic drinks containing more than 5% alcohol by volume and/or containing more than 2 standard drinks. 00 $ 19. There are no prerequisites and no prior alcohol service experience or knowledge is required. If you've already completed your RSG training, you can take these short online courses and quizzes to test your knowledge. RSA Training is a nationally recognised training competency and is mandatory for all persons who serve and or sell alcohol throughout. au. Offences and penalties. The responsible service of Alcohol course will help you, Measure standard drinks and advise patrons;. What this website can do for you: 1. au. Initiatives to reduce gambling harm Queensland’s four-year Gambling Harm Minimisation Plan is delivering a number of initiatives to help the sector to reduce harm. Buy now, pay later. SITHGAM022 Provide Responsible Gambling Services. Responsible Service Of Alcohol And Gambling Qld Online -. 5% alcohol by volume. $ 25. be based on fact. Visit the Business Queensland website. Apply to change an existing gaming machine licence. RSA + RSG. Read more about penalties for irresponsible service of alcohol. Unit Facts: Average time to complete unit:- 2 to 3 hours. 1. Responsible Serving of Alcohol (RSA) A licensee must not allow a person to serve liquor on licensed premises unless the person: (a) has successfully completed an "approved course" - ( RSA training course ); or. On any other day: Between 7 am and 1 am the following morning. If you already hold a gaming machine licence, you can apply to make the following changes to your licence: increase or decrease in the approved number of gaming machines. An RSA certificate is a qualification that demonstrates your knowledge and understanding of responsible alcohol service. qld. The Commissioner recognises courses that deliver the national competency "SITHFAB021 - Provide responsible service of alcohol", conducted by an RTO. Find out about Responsible Service of Alcohol training; Enquiries. Responsible gambling services must be provided wherever gambling activities are. 2690 E Main St, Bridgeport, CT 06610, USA. edu. Get skills and have fun! Responsible Service of Alcohol Certificate. On completion of this course, you will receive your Victorian Certificate of Completion AND a nationally. Valid in QLD, NT, WA. 1. near any cash out facilities which service gambling areas. The law does not specify how the water is to be provided. Read about the steps the Office of Liquor and Gaming Regulation is taking to become a more modern, transparent, visible and accountable regulator. Gambling Help takeaway contact card (folded wallet card) You've got a better. Note: This guide is designed to help gaming venue staff revise their knowledge about the responsible. Apply for approval of a responsible person. Responsible Conduct of Gambling (RCG) Responsible Service of Alcohol (RSA) Intervention: There is no legal requirement in NSW for staff to intervene if a patron is showing signs of problem. These protections provide consistent, easy-to-use tools and information to ensure that consumers are receiving responsible service and are given better ways to control their gambling. Training Completion of an accredited Responsible Service of Alcohol (RSA) course. The nationally accredited SITHFAB021 - Provide Responsible service of alcohol (RSA) is manadatory for all other bar staff engaged in the sale, supply or service of liquor at a licensed premises, Staff engaged in the sale, supply or service of liquor have 28 days from the date they commence employment/volunteer in that capacity to complete the. The ID must be current and have a photograph of the person and their date of birth. Further detail on our policies can be found at: Responsible Service of Alcohol Policy. restrictions on advertising drink prices outside licensed venues. SITHFAB021 Provide Responsible Service of Alcohol (RSA) Pre-requisite: None: Delivery: 100% online (no classroom) Time: 3 minutes to enrol; Online assessment modules – 5-6 hours (self-paced) Final assessment marking is completed within 2 – 3 business days of submission (turnaround time may be longer during times of high volume)Ultimately, liquor and gambling abuse harms communities. participation in gambling. Offence. improving understanding amongst. $35 save $10. opening gaming hours. Liquor and gaming. You will learn the following: Understand your obligations under the law. Assist customers to drink within appropriate limits. 12 Consent of the person. Where appropriate, request and obtain acceptable proof of age prior to sale or service. SITHFAB021 + SITHGAM022 Latest Units. The Queensland responsible gambling resource manual (Lotteries) (Resource manual) has been designed as a resource for Tatts Lotteries to implement the principles and practices from the Queensland responsible gambling Code of Practice (Code of Practice) as they apply to Golden Casket in Queensland. If poker involving gambling is played outside of a licensed casino,. a 20-year-old adult with a 10-year-old brother or sister may be a responsible adult. Manufacturing and retail. Liquor Licensing Laws. Compliance actions Use the current responsible gambling signage, e. Compliance inspections and the responsible service of alcohol. While you do not need a licence or permit to conduct a funny money night in Queensland, your organisation must comply with the requirements of lawful. ITS has been certifying and skilling hospitality heroes across QLD for 15 years. COVID-19 Safety at Work. We provide people from Queensland, Western Australia, South Australia, Northern Territory and the Australian Capital Territory with online Responsible Service of Alcohol Certificate. This course provides a nationally recognised SITHGAM022 Provide Responsible Gambling Services Statement of Attainment and to provide responsible gambling services, and information to customers. 32 MacArthur Ave, Hamilton QLD 4007; 8:00 am - 4:00 pm; Melbourne – Campbellfield Training Centre. Save on RSA (SITHFAB021 Responsible Service of Alcohol) + RSG (SITHGAM022 Responsible Gambling Services) online courses with Galaxy Training. Upskilled and adequately trained employees are fundamental to good governance of risk and to the success of every workplace. You need a licence to work in various roles in Queensland's gaming industry. g. They can lead to unemployment, homelessness, irreparable damage to families, mental illness, suicide and death. reduces the likelihood of OLGR officers undertaking inspections shortly after the Queensland Police Service (QPS) has assessed the venue’s liquor compliance. Older courses might have a different course code, but they'll have the same course name and will always supply a Statement of Attainment. We currently offer SITHFAB021: Responsible Service of Alcohol online only. Valid in QLD, NT, WA. 2. Under the Liquor Control Reform Act 1998 (the Act), licensees are required to display certain signage (also referred to as posters or notices) around their licensed premises. Responsible Service Of Alcohol And Gambling Qld : Haider Derrick +27. Responsible service of gambling (RSG) refresher courses. Responsibly assist customers to drink within appropriate limits. It does not replace RSG training or certification. Unacceptable practices and promotions. Hospitality, tourism and sport. . Gaming policy. 1. $59 save $10. Keno employee. NSW LICENSEE TRAINING. Black Rhino Group maintains that the responsible service of alcohol is a shared accountability amongst both venue and patron. Assist alcohol affected customers. Queensland responsible gambling resource manual: RacingFreecall 1800 634 541 (WA country callers only) Email rgl@dlgsc. As you can see there are a lot of working opportunities. 00. Online RMLV – 13th December 2023. Liquor compliance enquiries [email protected]: Enrol. Early drinking is related to increased alcohol consumption in adolescence and young adulthood. Online training is not available. $25. Get directions. There are no exemptions to the RSAT. Responsible gambling training for venue staff is key to the creation of responsible gambling environments. Responsible Service of Alcohol - SITHFAB002 - This RSA course is ideal for anyone who is seeking employment in the Hospitality, Bar & Gaming Industries. Responsible Service of Gambling (Qld) Refresher Training (RSG) Refresh staff knowledge and awareness of responsible service of gambling practices. You progress is automatically saved and you can switch devices. We want our customers to feel confident that they will receive timely, attentive, and solutions-based online customer service. Maintaining a safe environment in and around licensed venues. both hotels and clubs): A signed Form 76: Statement against minimum requirements for a gaming-related compliance program. Gaming guideline G01: Gaming machine site licences and increases. The following superseded nationally accredited Responsible Service of Alcohol courses are also accepted by the licensing authority:SITHFAB021 Provide responsible service of alcohol and SITHGAM022 Provide responsible gambling services. General enquiries 13 QGOV ; Licence and permit enquiries 1300 072. Based in Brisbane, Queensland, our business hours are Monday to Friday, 9am to 4. Find out about Responsible Service of Alcohol training; Enquiries. Responsible Service Of Gambling Queensland News. If your gambling becomes a problem, please ask one of our staff for help or contact your free, independent and confidential state-based counselling services by calling 1800 858 858 or visiting Managers. 3B Lara Way, Campbellfield VIC 3061; 8:00 am - 4:00 pm;Enquiries we can help you with. . However, studies investigating causation are needed before policy. This course will give you a RSG Statement of Attainment (also referred to as RSG certificate) and is 100% online. Comment Search for:Find out more about responsible gambling certificate qld our online course Responsible Service of Alcohol Certificate in South Australia For becoming a responsible person to serve alcohol:Case studies and a simulated bar environment two dollar blackjack atlantic city. Electronic gaming machines Responsible Service of Gambling Educate Resources. Staff Conduct. [Narrator] This is Simon. Licensee Training;Inside Liquor and Gaming (previously called the 'Responsible Service Newsletter') is the monthly e-newsletter of the Office of Liquor and Gaming Regulation (OLGR). In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues such as hotels, motels, clubs, pubs and casinos. Module 3 - the refresher online module (2-3 hours learning online) Module 4 - the refresher face-to-face module (delivered via video-conferencing, or in gaming venues where coronavirus (COVID-19) restrictions allow). gov. Responsible Service of Alcohol; Queensland; New South Wales; South Australia; Western Australia; Northern Territory; Victoria;. appears to have been tampered with; is a genuine ID but does not belong to the person. ” Source: Queensland Responsible Gambling Advisory. We offer nationally accredited RSA course with state-specific training resources and assessment for Queensland, Northern Territory, South Australia, Western Australia, Tasmania, ACT,. Module 1 can be done online and must be completed within one month of starting work in a gaming venue. Use the interactive map to find information about liquor accords near you. . SITHFAB021 Provide responsible service of alcohol and SITHGAM022 Provide responsible gambling services. the Liquor Act and, in particular, promoting the responsible service and consumption of alcohol and minimising harm caused by the abuse and misuse of alcohol, such as violent and anti-social behaviour or associated effects on the amenity of the community. RSG Queensland Online Course – SITHGAM022 – Provide Responsible Service of Gambling Queensland Online Course – OLGR Approved. Payment:- Credit Card, Direct Deposit, Money Order or Cheque. Click through to our online store and begin your Responsible Service of Gambling (RSG) training immediately. 00. Free Fruit Machines. Unit/Course Description. If you want to work in the sale, service or supply of alcohol in Queensland, you MUST have a valid. If you are new to the liquor industry or your RSA competency training took place more than five years ago. follow organisational policies and procedures for implementing the following responsible gambling practices: provision and appropriate placement of signage, advertising and promotional materials and activities. On this Page. Read about responsible service of gambling (RSG) training. Where appropriate, request and obtain acceptable proof of age prior to sale or service. 8 out of 5 . Time 8:30 am - 6:00 pm. Subscribe to the Liquor and Gaming. SITHFAB021 – Provide Responsible Service of Alcohol Online Course. Serve alcohol responsibly. a photo identification card (for example, a Proof of Age card or Australia Post Keypass identity card) Australian driver licence or learner permit. If you have completed Responsible Service of Alcohol (RSA) training prior to 1 November 2020, you are not required to re-do the training with one of the Commissioner’s approved RSA training providers. Cheapest RSA Queensland Online Courses. Licensees and staff involved in the supply of alcohol need to complete an RSA training course approved by the Victorian. $19. g. A person who has a liquor licence is called a licensee. 1 Refuse service in a polite manner and state reasons for the refusal. opening gaming hours. penalties for not complying with gaming legislation. Watch the Follow the Law campaign - Responsible Service of Gambling - offering support to patrons video to learn more about helping patrons with a gambling-related problem.