enrolling contacts in hubspot sequences automatically. Select the checkboxes next to the contacts that you want to unenroll from. enrolling contacts in hubspot sequences automatically

 
 Select the checkboxes next to the contacts that you want to unenroll fromenrolling contacts in hubspot sequences automatically  In the left sidebar, under the Communication subscriptions section, click View subscriptions

(In a contact-based list, you can filter for deal properties. When creating your sequence, you can also create workflows from the Automation tab to automatically enroll contacts in this sequence. This Knowledge Base article walks through how to enroll contacts in sequences. I have a similar request, with the idea of keeping the 1:1 connection, but just automating tasks. While I see the benefit of being able to do that. For example I may want to enroll everyone at. All you have to do is look at the myriad tools available to Salesforce customers. Normally, a contact can only be enrolled in a sequence if someone manually enrolls them in it. Once a month (or week) you'd manually delete the contacts from the list. In Planning. Unenroll all 49 contacts from the sequence. I am using outlook 2016/360. However, when we have contacts who have more than one project/quote in the hopper at one time, it is not possible to use sequences for follow up and we have to go back to manual follow up methods. Waiting until you've finalized the sequence is going to make your life a lot easier here. We use cookies to make HubSpot's community a better place. Use sequences properties and activity as Contact filters in List and Workflows. Automate your prospecting, sales, or marketing communications using HubSpot sequences. Select a contact to enroll. If you have Enterprise you can automatically enroll contacts in a sequence and what you're asking is quite possible. It has two types of contacts: Marketing contacts: These are the normal contacts you can send emails to, target with ads, and run automations on. As long as you're not emailing them the. For large Teams with many users, this means you must create a specific if/then branch for every person on your team who might need to be the Sender of. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. One of the best pro tips when enrolling contacts via this tab is creating "views" inside your contact lists. 2. Deals can't be enrolled in sequences, only contacts can be. In the left panel, under Advanced options, click From a webhook. Thank you!. To learn more, and to see a full list of cookies we use, check out ourEnrolling contacts in Call Only sequence. Alternatively, you could explore. HubSpot gives you a list of recommendations for. This can involve sending emails, completing. ) The custom code action could delay further actions if a defined contact limit has been hit. sales rep user. In the left sidebar, under the Communication subscriptions section, click View subscriptions. 1. Thanks!A sequence automatically ends when a prospect replies to a sequence message, therefore, its not possible to start a sequence on a replied email. Sequence can be partially or fully automated which makes it a great. When creating sequences, the HubSpot platform defines the following conditions for the user: In a single one, 50 contacts within the sequence tool. You can clone or modify your active list and add an additional filter, click 'Contact properties', find 'Now in Sequence' and select 'has never been equal to True'. The email is sent out to contacts on a specific list and the values of the properties need to be changed every day. In the pop-up box, select Sequences. Use contact-based workflows to automate sequence enrollment and unenrollment. Learn more about using workflows. Click on Create Email to build a mail that encourages users to register for your latest event. When the deal gets moved into that particular deal stage, a task is created automatically - notifying the sales rep that they should enroll the associated contact of that deal in the. HubSpot automatically personalizes the email for you. ; Correct answer. For example, sales agents can send promotions to certain clients over a period of time and through a defined series of emails. Hubspot. A help article with email best practices opens in a new window. Click Connect personal email. But the minute I drag another email into the sequence, the subject line on the second email is changed automatically to match the subject line of the first email. Already enrolled contacts will need to be unenrolled then re-enrolled to go through the updated sequence steps. Good use-cases tend to be event-based. At the top of the sequence summary page, use the filters to view enrollment data from a specific time range or for a specific. Starting point is a Contacts page. When creating sequences, the HubSpot platform defines the following conditions for the user: In a single one, 50 contacts within the sequence tool. My solution so far: 1. Right now after a client replies, they are automatically unenrolled from the assigned . Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Before you get started To create and execute sequences, the HubSpot user account must meet the following requirements:April 19, 2022 Read Time: 4 min Don't have time? Download Now as a PDF Enrolling contacts into a sequence doesn't have to be painful. Automatically enroll contacts into workflows or set up enrollment triggers based on engagement data. A help article with email best practices opens in a new window. To search for a workflow, in the upper right, use the search bar to search for the workflow name. Hi Thank you for this information. The closest you could get with just the sales product would be to create a task via our Engagements API for the rep to enroll someone in a sequence once someone signs up for your product. Hi @RebeccaShultz, Out of the box this is currently not possible. Check out this guide on how to unenroll contacts from a. To create an effective email sequence, you'll need a few tools to get started:If you’re enrolling a contact into a sequence and you see a warning that an email has low personalization, what happens when you click the warning? HubSpot automatically personalizes the email for you. Previously, when I close the deal and change the deal in hubspot from "Open" to "Closed - Won" the customer would be un-enrolled from the sequence. To sort your sequences, click a column header. A help article with email best practices opens in a new window. I have tried to do this and it wont let me as it is saying i dont have an inbox connected but the inbox isThe actual solution was even simpler: sequences pause, for instance, if one of your users, when they create the sequence, uses "send email" rather than "automatically send email", which will then wait until the email is sent (and if sales managers fail to review their tasks then they don't see all t. 3. It is great that we are able to enroll contacts into a sequence via a workflow, however, I noticed when doing this we do not have the option to set. Enrolling a list in a workflow. The last step, certainly not. After that call, the contact is owner is required to manually set Lifecycle Stage to one of three possibilities: Lead, MQL, or SQL. That way we can spot any. That is the only contact where when I hover over their name the actions menu appears, but for the remaining. Hi , Thanks for reaching out! I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this. Also, you can enroll your contact manually and can even create your contact list in HubSpot. Automate your follow-up, and put time back in your schedule. But it's impossible to enroll them automatically in another strategic sequence that can be activated after the previous one is finished. After that call, the contact is owner is required to manually set Lifecycle Stage to one of three possibilities: Lead, MQL, or SQL. Jun 26, 2017 5:12 PM. It is great that we are able to enroll contacts into a sequence via a workflow, however, I noticed when doing this we do not have the option to set. Sep 11, 2019 1:47 PM. SarahMayo1. This will automatically enroll the contacts you have chosen into the sequence that you have selected. Unenrolling Contacts from the Workflow. In this video, we explain how to use sequences in HubSpot. (Knowledge base: Enroll and unenroll contacts in sequences using. While HubSpot Sequences focus primarily on email automation, HubSpot Workflows take automation to the next level. Choose the type of workflow and set up the trigger for it. (I'd appreciate it!) Have a great day Hi , This is now possible in Sales Hub Enterprise! See the screenshot of a contact-based workflow below: You could enroll contacts into this list based on their list membership. In the dialogue box, hover over the sequence and click select. Rather, a specific Owner with a Paid Seat must be selected. Benefits of. In your HubSpot account, navigate to Contacts > Contacts. Hover over a sequence and click. This limitation is insane. HubSpot is unable to view what caused this error, you can try re. Click the start dropdown menu at the top of the enrol sequence. In the workflow editor, click the + plus icon to add an action. 1. Enrolling individual contacts into a sequence: Go to your HubSpot account and navigate to Contacts > Contacts. Once there, you can see all of the templates you have created and create new templates. In the pop-up box, select Sequences. HubSpot Updates. I'm curious as to whether the workflow passes the enrollment as the action (causing the contact to move on immediately to the next step), or the completion of the sequence as the action. Hey! I was looking for a similar solution for non enterprise, so I thought I'd share. 5. ) The criteria trigger for the workflow will be based on a unique task title and the completion date known. Workflow 2: Enroll contacts to Hubspot sequence(s) You can create a workflow and enroll contacts in sequences based on the contact owner, depending on the number of sequences available. Navigate to the Goals tab, than click Set goal. In the right panel, click the Re-enrollment tab. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Other HubSpot tools rely on lists to make changes to a specific group of contacts. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. You'd re-enroll contacts into the workflow when "Last sequence enrolled date" is known, then use the "Increase property value" workflow action to increase the value of the number property +1. Using sequences for this process would be ideal as we can preset all the custom fields on enrolling contact. We use cookies to make HubSpot's community a better place. Schedule and organize meetings over Outlook. - You want to follow up for users to complete it (you don't want to manually do it) - The user completes it, you want to stop bothering the user -> unenroll from sequence. Step 4: Create a List (Based on Contacts) and Update Your Dashboards. . Check out this guide on how to unenroll contacts from a sequence. -ZackIn this walkthrough video, our social media specialist Alyssa walks you through step-by-step for sequence creation and how to enroll a contact and list into. Different ways to enroll contacts in a sequence include manual and bulk enrollment using spreadsheets or lists/workflows within HubSpot. Complication. Enrolling contacts in Call Only sequence. Manually unenroll multiple contacts from the sequence summary page. the workflow I have set up has the contact being added to two sequences one after another. We use cookies to make HubSpot's community a better place. You are able to enroll a mutilple people to a sequence - but once you get to the enrollment process, you still have to enroll each one by one. 2. When a contact meets the set goal, they’re automatically unenrolled from the workflow. The send limit set by Sequences protects you from hitting your inbox's send limits, but if you want to avoid hitting the limit set by sequences, here are a few tips: Personalize at least the first email of. Automating follow-ups. Enroll contacts in HubSpot sequences directly from Office 365. Before anyone suggests the "Document Tool" this was explored. You can either enroll contacts manually or automatically through pre-defined enrollment triggers. Tracking the Engagement . To learn more, and to see a full list of cookies we use, check out ourTo trigger a workflow from a webhook: In your HubSpot account, navigate to Automation > Workflows. But sequences aren’t just a set-it-and-forget-it. Hi , Deals can't be enrolled in sequences, only contacts can be. And also you can enroll the contacts from the same account you have created the sequence in. Obviously, there are. The sequence automatically terminates. In the email's post-send page, click the Recipients tab. One powerful feature is that if a contact in a Sequence replies to an email in the Sequence, or books a meeting, the contact is automatically removed from the. Deliver specific banners like a request to complete G2 review to happy customers after trigger events like a high NPS score to take advantage of customer momentum. To learn more, and to see a full list of cookies we use, check out ourMy suggestion would be to leverage a workflow to enroll the contact into the next sequence (note, you do need Sales Enterprise to unlock the capability to enroll into a sequence from a workflow. One of the best pro tips when enrolling contacts via this tab is creating "views" inside your contact lists. In the left panel, under Advanced options, click From a webhook. Currently data generated from the email sequences are poorly integrated with the contact properties. . The sequences tool is great but it requires a contact to have an email, which is simply not possible in all cases (especially due to GDPR). Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Think of it like an “unenrollment” trigger. `Enroll in Sequence` - enrolls a contact in a sequence of choice based on workflow criteria. . On the other hand, workflow is for marketing emails. ReportsStep 4: Enroll Contacts: Click on the "Enroll" button or any similar action based on your interface. Click to toggle the Bulk enroll sequences switch off to remove a user's access to bulk enroll contacts in a sequence. Track the performance of your sequence. Once a month (or week) you'd manually delete the contacts from the list. Automatically unenroll contacts when they book a meeting or email you back. Hope this helps!I enroll a contact in a sequence. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Trigger a sequence to enroll or unenroll automatically (Sales & Service Professional) Currently 'In development', this will provide the ability to automatically trigger a sequence, or set criteria for unenrollment on an indvidual sequence. Enrolling a list to a sequence. The default "Send Time" is "Send Now". Click on From scratch. The Agency, we built our own follow-up email sequence — using the free Email Templates tool from HubSpot Sales — that generated $100,000 in 30 days. We use cookies to make HubSpot's community a better place. ( the way that reBump does it in 1 click ideally ) the closest i got to this is this workflow: 1 - reply to my lead with a custom email ( present day ) 2 - click on Email > Sequences ( present day ) 3 - Select a Sequence and schedule it to run a. to enroll from a particular step do your enrollment per usual (whether that is contact by contact or from a list). For instance, the status of contacts in a sequence isn't stored on a contact property. When contacts reply to the email or book a meeting, they are automatically unenrolled from the sequence. 4. For large Teams with many users, this means you must create a specific if/then branch for every person on your team who might need to be the Sender of. Sequence is for sales emails. Automatically sequence your inbound leads from Salesforce; Automated emails vs. Recently, i used the sequences to suggest a visit during a trade show. Provide Professional tier customers with the ability to automatically trigger a sequence to enroll or unenroll based on different contact criteria or engagement. Manually unenroll multiple contacts from the sequence summary page. But as said if I write a mail directly through outlook the link tracking is working BUT I send all sequences or template directly with hubspot. A contact or list of contacts can be enrolled in workflows manually as well. Without access to a Professional or Enterprise subscription, I'd recommend creating a template the HubSpot Sales chrome extension so that you can quickly insert the same email copy for each of those 30+ contacts –. From the contacts module, up to 100 can be included. Click the name of a contact. hi, I would like to know how to automatically add a sequence to a custom email after i send it out. (If a contact has booked a meeting with you, unenrolled from the sequence and then deleted the calendar entry, you would still see the meeting confirmation email on the contact record, but not the meeting itself. New contacts who visit your site or click on an ad can automatically enroll in an email sequence, sending timely and customized emails based on their prior engagement. Our sales team has been requesting to enroll more than 50 contacts in a sequence, as well. Unlike HubSpot Workflows, the sequence emails in HubSpot Sequences are built for each recipient from an email template. Select the checkboxes next to the contacts that you want to unenroll from. If you’re enrolling a contact into a sequence and you see a warning that you’ve reached your emailing limit, what do you need to do? Nothing. In your portal, simply go to Contacts and follow the instructions for creating a view here: Create, customize, and manage your saved views - whether you save the view or not is up to you, but you don't need to for this to work for enrolling in a sequence. In the upper left, click the Manage tab. Click the name of an existing workflow or create a new contact-based workflow. Discussions. In the enrollment trigger box, click the Set up triggers. We use cookies to make HubSpot's community a better place. To learn more, and to see a full list of cookies we use, check out ourzwolfson: That’s really what the marketing product is intended to do. Initial 'sorting hat' workflow. We are finding the sequence email tool helpful for quote follow up activity. 2. Then immediately enroll these new leads and start nurturing them right from the mobile app with the new. When you go into this particular bucket, it will show. Click > to expand a particular. Our sales team has been requesting to enroll more than 50 contacts in a sequence, as well. . If you are enrolling a contact into a sequence, select the Sequence you want to enroll them in, the. Select the workflow in question, then select "contact has been enrolled. Hi , Thanks for the ping. We use cookies to make HubSpot's community a better place. To learn more, and to see a full list of cookies we use, check out ourIf you’re enrolling a contact into a sequence and you see a warning that you’ve reached your emailing limit, what do you need to do? Wait until tomorrow to enroll the contacts into your sequence. If that's not an option, keep in mind that re-enrolling contacts into a sequence will not automatically have them skip steps they already completed. HubSpot allows defining intervals for these email sequences, so when contacts respond to the email, their data will be automatically unenrolled from the sequence. The default "Send Time" is "Send Now". Just curious is there a difference between using the plugin vs. Hubspot Migration Services. Thought I'd add: You can do this if you connect your colleague's email inbox to your user in your email settings (it can be connected to both your and their user, and won't affect other tools like calendar sync as far as I'm aware). . 1. You can use manual enrol or create a list as trigger criteria, and the action would be to enrol in the 'x' sequence as an 'x' user (see workflow screenshot below). This sets contact owner and creates a task to call the contact for a screening chat. The sequence alerts you that they have responded. Sequences: Contacts will be automatically unenrolled from a Sequence when they reply to your email, or book a meeting with you. The contact property HubSpot Score is greater than or equal to ###. See the screenshot of a contact-based workflow below: This allows you to automatically enroll contacts into sequences (via workflows) based on any available workflow enrollment triggters. For example. Trigger a sequence to enroll or unenroll automatically (Sales & Service Professional) Currently 'In development', this will provide the ability to automatically trigger a sequence, or set criteria for unenrollment on an indvidual sequence. This should be possible with workflows with the "enroll in another wo. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Just started with HubSpot and want to avail the benefits of its automation tool, then you need to understand its plan. This video shows you how to enroll up to 50 contacts into a sequence at once in HubSpot. 2. and banner clicks across every email sent from HubSpot Email. This gives a greater level of customization and makes HubSpot’s sequences tool a better fit for a sales team or salesperson. We use cookies to make HubSpot's community a better place. Hello , I would suggest you to use worklfow to enroll contacts in sequence. Hi , Maybe this is being rolled out to portals in waves. Analyze sequence enrollment and performance data; Automate A/B testing emails with sequences (BETA) Create an email thread in a sequence; Create and edit sequences; Edit an active sequence; Enroll and unenroll contacts in sequences using workflows; Enroll contacts in a sequence; Limit access to your HubSpot assets; Manage the. It works perfectly. If you’re unsure why an object was suddenly. It's important to note that: You will be the sequence user, meaning any tasks assigned to the sender will be. We are a team of HubSpot experts. ----------- This is now in. As contacts join the list, they would also be enrolled in the workflow and then the sequence. English English Español Português FrançaisThank you Karsten for such a super fast response! I had a feeling this would be the answer. A key factor that differentiates workflows from sequences is that while workflows are programmed to automatically enroll contacts that meet a set of predefined criteria, sequences are designed ideally for 1:1s and as a result, you’ll have to manually enroll contacts into sequences one at a time. You can use manual enrol or create a list as trigger criteria, and the action would be to enrol in the 'x' sequence as an 'x' user (see workflow screenshot below). There is a workaround that might make your life easier. Enroll contacts in a sequence. On the left in the actions panel, under External communication select either Enroll in a sequence or Unenroll from sequence. These emails are being sent from the connected personal inbox of a user – and HubSpot can't let you send communication from another person's inbox. Read on to know more about it. press start. 4) Bulk select the filtered contacts and chose the 'enroll in sequence' option from the tool bar. You can enroll contacts in your sequence manually or automatically. You can create enrollment triggers off of marketing email clicks inside of a HubSpot workflow like so: 1. 1. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Manage subscriptions of individual contacts. Hi Community! With the most recent update in Drill-downs for Sequences Open/Click Reporting it is now possible to filter contacts by sequence enrollment on the 'Overview' page. Customer Engagement. ) Find Automation > Sequences under Automation in your HubSpot account. Some may very short term sequences such as every 2 days for a service call estimate, or a long term sequence for a larger Cap X project where we follow up every 4 to 6 weeks. Thus I think my issue is how to get the workflow to trigger when in step 4, when I update the association label with the desired label. When I send a quote to a customer I start a sequence of reminder emails that are automatically sent to the customer. Subscribe. Interested in automatically enrolling a contact from a deal into a HubSpot sequence? Aptitude 8 Marketing Operations Associate, Elizabeth Milaicki has a few tips! Check out her post below for a. Understanding HubSpot SequencesOn the sequence summary page, you can view which contacts are currently enrolled in your sequence. Schedule the email to send on a different day. because it is about Outlook not Gmail. For example, sales agents can send promotions to certain clients over a period of time and through a defined series of emails. We’ll cover: - How to enroll contacts in HubSpot sequences - When you should use Sequences -----. For instance, the status of contacts in a sequence isn't stored on a contact property. Hi @sarahdecarlo - I see what you mean; alternatively, if you have access to automation, you could use a workflow to enrol contacts in the sequence as someone else. . At the bottom of the right panel, click Next . HubSpot doesn't have a feature that automatically picks one contact per company, unfortunately. 1) Create the list. Proper organization of your contact database enrolling contacts in hubspot sequences automatically is a key point of the successful business as it helps to build trustful relations between customers, partners and the company. The sequence limitation is what's holding me back. For example I may want to enroll everyone at. Provide Professional tier customers with the ability to automatically trigger a sequence to enroll or unenroll based on different contact criteria or engagement. When the deal gets moved into that particular deal stage, a task is created automatically - notifying the sales rep that they should enroll the associated contact of that deal in the. Based on some of the comments in this thread, I believe folks are also awaiting functionality that will allow for lists to be created. (This requires Operations Hub Professional. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Under Products & Add-ons, check whether your Marketing Hub subscription shows Marketing Contacts. I agree, such a simple feature. . re-enroll is someone who was manually unenrolled (see screenshot). For these contacts we still want to enroll them in a "call only" sequence. However, many of our clients use Sales Hub. The sequence contains three emails and runs over 10 business days. To see the contacts who bounced on an email, and the corresponding bounce reasons: In your HubSpot account, navigate to Marketing > Email. reenroll all contacts. 2. Best regards!HubSpot’s sequences tool enables you to: Create targeted, customizable templates in an outreach sales email sequence. Hubspot. Many are LinkedIn connections and conversations, which we still want to manage with a multi-step, time-based sequence. HubSpot Updates. Could you expand a bit on your use case for enrolling a contact your have already established a relationship with in a sequence?If they don't reply they should be moved to yet another deal stage. Available for those on the Sales Hub Professional or Enterprise users or Service Hub Professional or Enterprise users , sequences help send automated emails to a list of contacts over time. We are unable to identify an email for every contact. Contacts > Contacts > click Contact Name > Email (left hand panel) > Sequences (right hand pop up box) > Select Sequence > Start At Dropdown (Click which step to send an email) Time zone drop-down (Select a time zone) Send now drop-down (Specify date and time of email) Send email in Drop Down (Select. In the enrollment trigger box, click the Set up triggers. Instead of manually enrolling a lead in a sequence at a particular lead stage, the lead is automatically enrolled with the next lead stage as a trigger. If I decide on the hard path: re-enrolling doesn´t seem1. A sequence automatically ends when a prospect replies to a sequence message, therefore, its not possible to start a sequence on a replied email. Here's how: Click Automation and select Workflows. Our leads come in through typeform, w. Hi , Currently it's not possible to auto-enroll contacts into sequences. This is the thinking behind HubSpot Sales Sequences, which is a wonderful feature in the HubSpot Sales Hub. Step 4: Enroll Contacts: Click on the "Enroll" button or any similar action based on your interface. Create tasks to keep your follow-up on point. Enrolling individual contacts into a sequence: Go to your HubSpot account and navigate to Contacts > Contacts. [Ops] Not Geo Target MQL (inclusive). Enroll Contacts in Multiple Sequences. Gmail send error: when you enroll a contact in a sequence from Gmail, the first step is executed by Gmail, not the HubSpot email system. In your HubSpot account, navigate to Automation > Workflows. Workflow goals are used to set the overall objective of a workflow and measure how well it nurtures the enrolled objects. Proper organization of your contact database enrolling contacts in hubspot sequences automatically is a key point of the successful business as it helps to build trustful relations between customers, partners and the company. We need to be able to put them in a sequence for each one. Adjust settings on 'Automatic Unenrollment' in 'Sequences'. Select the Allow contacts who meet the enrollment triggers to re-enroll when any one of the following occurs checkbox. If they don't reply they should be moved to yet another deal stage. Could you expand a bit on your use case for enrolling a contact your have already established a relationship with in a sequence?If they don't reply they should be moved to yet another deal stage. you need to make tell HubSpot which contacts exactly should be. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. So when someone replies to a workflow, they still. Enrolling deals into sequences. Stop sequence when deal is won. Hello all. Source: HubSpot. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. 1. Source: HubSpot. This will be an Active list that updates automatically with new Contacts as the date field is filled out. Sequences: Contacts will be automatically unenrolled from a Sequence when they reply to your email, or book a meeting with you. @somu You can bulk enroll a list to a sequence following these steps. They count towards your pricing plan. it would be ideal if we have the option of sending an instant test email to ourselves from any individual sequence steps so we can see exactly what email recipients will receive when we send them emails as part of a sequence - as you can do within Salesloft and Outreach. Subscribe. Regardless of how you use Sequences, one crucial detail to keep in mind is that you can only enroll a contact in one Sequence at a time. Enroll contacts into HubSpot Sequences and create meetings directly from Salesforce records, so reps can spend less time clicking between tabs and more time connecting with customers. In your HubSpot account, navigate to Automation > Workflows. With workflows, HubSpot can automatically copy the value of one property to another — which can be really helpful since HubSpot doesn't automatically sync properties between associated records.