0. Up the Coax (UTC) remote configuration is available with all compatible cameras. ) Click the Check button to check for available updates. Digital Watchdog engineering has discovered an issue where the VMAX A1 Plus™ is prevented from communicating with our Pathfinder (P2P) service in a timely manner. To verify that the currently installed firmware version is up-to-date on your recording unit, you may either check the unit’s web page (under the Software tab) or. 1. Please complete and submit a request form through the Digital. 8 MB) · Digital Watchdog VMAX 960H CoreDigital Watchdog Vmax Mac Software Best Mac Photo Album Software Best Software For Floor Plans On Mac Note Taking App With Pdf Annotation Mac Free Messages App On Mac Not Showing Contact Names. Select a DDNS Server. 446. Date Created: March 2, 2020-----Recording Errors. 255. This will allow you to use and control the user interface (UI) of the recording unit. Known Issue: Digital Watchdog VMAX ® A1 Plus™ Rebooting. All three (3) versions of the recovery firmware will be downloaded. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. 1. The Digital Watchdog Support KB is currently undergoing construction. Subnet Mask: 255. 10, 2023 / PRZen / CERRITOS, Calif. 2. To report an issue with this product, Self-Publish with Us. (113 pages) DVR Digital Watchdog VMAX AHD CORE DW-VAC44 User Manual. Please update your browser to the latest version on or before July 31, 2020. The VMAX A1 G4 Universal HD over Coax 8-Channel 4K DVR from Digital Watchdog records HD analog, HD-TVI, and standard coax signals in up to 4K resolution. Contact DW RMA. The VMAX® A1 Plus™ can record 1080p video at real-time 30fps. Testimonials. VMAX® A1 Plus™ Universal HD over Coax 8-Channel Digital Video Recorder Find a Reseller Request a Demo Contact Us FAQs. com . Stream (primary stream). 3. Solution. Case Studies. If the camera is a Digital Watchdog model, make sure that the camera is using the same network scheme as the VMAX IP Plus. Note: If you do not know the model of your DVR, inspect the model name, located on the sticker on top of the recorder. . 1MP)VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and analog up to 960H. Use the following flowchart to troubleshoot video display issues when using the web viewer to monitor your DVR. Remove the four mounting screws that secure the hard drive to the inside of the DVR. Activating Pathfinder. 168. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. Do not disassemble or reassemble the product. It is recommended that the user read the entire instruction manual for complete and proper installation and usage. News & Events Events Calendar. This Remote Technical Support Service is a great. Learn More. 1MP cameras@30fps (1080P) up to 5MP, ONVIF, 8 port PoE switch built in, HDMI, VGA, 4 Sensor Input, 1 Relay Output, 1ch Audio Output, Pathfinder Auto Port Forwarding, Event Notifications via Email, Automatic Device Discovery, Pivot Central. 1. Camera Loss with Merged Servers Check out DW Spectrum Cyber Security and DW Spectrum DW Spectrum - Best Practices for Preserving Data for Server Migration DW Spectrum IPVMS and DW Spectrum Mobile Supported Operating Systems DW Spectrum IPVMS and Virtual Machines DW. Default User ID: admin Default Password: <blank> 2) After logging in as the Administrator, right-click in the Live View area and select “Menu”. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. If you include the incorrect version or more than one version on the USB, the. To learn more about DW's industry-leading video surveillance products, visit 1 – Product Sale and Support: The product has been launched and Digital Watchdog will continue to market, manufacture, and sell the product until the current model generation is replaced or discontinued. It is suspected that this may be caused by the DVR system’s function. 4. 80. IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. VMAX Series (Legacy) VMAX Flex Series; VMAX 480 Series; VMAX 960H Series; VMAX A1 Series (2. ※ Contents of this user manual are protected under copyrights and computer program laws. Press Releases. This helps to connect as well as control Digital Watchdog’s CCTV cameras on PC. Insert four mounting screws to secure the hard drive to the inside of the DVR. Complexity: Medium to High. SSF file list from your selected directory will display. 168. If you are able to connect with the server through your current network connection, the login page of the server’s web client will display. Get help from Digital Watchdog’s Technical Support. T. Table of Contents. Get help from Digital Watchdog’s Technical Support professionals. Advanced Linux-Based embedded NVR, 2 terabyte, Supports 12 2. Forum. Click the Apply button, then the OK button to save the changes. Enjoy the convenience of graphical. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 4 Power over Ethernet (PoE). The Security Settings window will display. Login to check support ticket status. In certain situations, a Digital Watchdog Tech Support Agent may request to begin a virtual session for resolving a support issue. 9 MB) · Digital Watchdog VMAX Flex Manual (PDF, 5 MB) · Digital Watchdog VMAX Flex Quick Start Guide (PDF, 1. Software Version: DW Spectrum v3. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . Enable Use DDNS. An RTSP URL can be utilized to connect a device, such as a VMAX recording unit or a compressor, to a DW Spectrum Server if the device is unable to be added through an ONVIF protocol. 83: 01/29/2016: 29. 9 * Digital Watchdog DW-VMAX480D 16 2. Related Digital Watchdog VMS Apps: C3CMS. 73 MB: Download:. If the video issue persists, continue with the recommendations below. The Security Settings window will display. VMAX Flex 4- and 8-Channel Firmware v3. 168. You can do a check of the ports using whatever port checking tool you like, and they come back as closed. 4. 2. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Quickly find and download information. 264 analog cameras. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. Quickly find and download information about our products, including manuals and documentation to install and get the most from. Right-click in the Live View area, then select “Menu”. 446. You are using an unsupported browser. Listen. 12:. Quickly find and download information about our products, including manuals and documentation to install and get the most from your. VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and CVBS up to 960H. Answered Unanswered 0 helpful 3 answers How to reset password on a Digital Watchdog VMax 4 hold the OK button on the remote for 30 seconds. Get help from Digital Watchdog’s Technical Support professionals. Repositionable Multi-Imager Camera Rankings - Ava, Avigilon, Axis,. Note: It is recommended to troubleshoot recording issues directly at the DVR with a connected display monitor and USB mouse. Quickly find and download information. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . 4-Channel 8-Channel 16-Channel DW-VA1P4 DW-VA1P8 DW-VA1P16 DW-VA1P41T DW-VA1P81T DW-VA1P162T DW-VA1P42T DW. 1. Returns & Replacements. Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). Event – select the device(s) from the list and select “Sensor”. Adjust the REC. X Corp. Recovery Firmware for VMAX® IP Plus-----Affected Roles: Administrator Complexity: Medium Last Edit: October 11, 2022 System Recovery. Help Desk Software by HappyFox. Skip to content DW Homepage. DW University. 0. Networks are typically. com digital-watchdog. Digital Watchdog engineering has discovered an issue where the VMAX A1 Plus™ is prevented from communicating with our Pathfinder (P2P) service in a timely manner. Stay current with all DW® solutions at: Router 1 3 2 DW’s CCIP (Closed Circuit Internet Protocol) encryption is an exclusive DW technology that provides an encrypted RTSPThe DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. When using a motion recording mode, make sure that the Motion Area is properly mapped so that the VMAX® IP Plus can. First Generation VMAX® A1 Series (S/N begins with “VAH”) (Firmware begins with 7. To set the Motion Area: From the Setup Menu, click on Alarm, then select Camera Alarm. Click on the Record icon. Login. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. 17-Jul-2023. Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. DW® | Complete Video Surveillance SolutionsDW-VMAX, DW-VF, DW-VF960H, DW-VC, DW-VMAX960H, DW-VMAX480: System time inaccuracy: Time records affected; outdated/discontinued product. Default Password: <no password>. First Generation VMAX® IP Plus Series (Discontinued/Replaced) (S/N begins with “VP”) Last Firmware Version – v1. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. VMAX® A1 PLUS™ SERIES DVRS. DW® Logo Merchandise. 2. Help Desk Software by HappyFox. 160 and Gateway - 192. This PDF guide covers all the features and functions of the DVR, from installation to playback. 1. The VMAX A1 PLUS series features hybrid DVRs that support both analog and IP cameras, making it an excellent. 168. Network Setup For A VMAX A1 Plus (5 MP). exe-v1. Enable the “Use Pathfinder” setting to activate the PathFinder (P2P) service. Forum. This article will outline the information required for a Password Reset Form. Requesting a Password Reset. To: DW® Customers Date: October 26, 2020 Re: VMAX IP Pus Firmware Update VMAX® IP Plus™ NVR Firmware Update. (64 pages) DVR Digital Watchdog VMAX AND CORE DW-VACB2T Manual. For Immediate Release . News & Events Events Calendar. (87 pages) DVR Digital Watchdog VMAX A1 DW-VAONE 41TB User Manual. The VMAX A1 Plus can record 1080p video. 4. 1. The VMAX is the most advanced H. com . With DW Spectrum ® IPVMS, you provide your team with the power to network video solutions for any type of project, for use by anyone, on any device. VMAX IP PLUS Troubleshooting Recovery Firmware Recovery Firmware USB Recovery USB DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. Extract the contents of the downloaded folder. 888. SSF footage. Simultaneously view and control cameras, alarm inputs, graphic mapping, and device. 168. DW®. Connect a local display monitor (HDMI or VGA only) and a USB mouse to the NVR. 3. Troubleshooting:This section is provided to helpthe technician troubleshoot common problems encountered whileLocate and select the folder containing your . Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. Right-click with the mouse and select Setup Menu. 264 hd-sdi 1080p resolution digital video recorder (85 pages) DVR Digital Watchdog Vmax960-8 User Manual. 1. Contact Tech Support. ) Click the Check button to check for available updates. 1 MP). 1. 0. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. 1. 2. The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . 0. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. Troubleshooting Video Loss For VMAX IP Plus-----Affected Roles: Administrator. VMAX Flex 16-Channel Firmware v3. 1 * Digital Watchdog DW-VMAX480D 8 2. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. Please complete and submit a request form through the Digital. Third Generation VMAX® IP Plus. 1. 4. Get help from Digital Watchdog’s Technical Support professionals. 160. Networks are typically comprised of two main parts: DW Blackjack Servers. Quickly find and download. Default Password: <no password>. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. 0. DW-VP16xT16P. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. DW® Logo Merchandise. Testimonials. 1 Updated: November 11, 2021. . This will make the upcoming steps easier. Make sure that the Motion Area is mapped out to meet your specifications. AVI Export Function. Pathfinder Setup at a VMAX A1 Plus To set up a PathFinder connection at a VMAX A1 Plus: 1) Log in to your VMAX A1 Plus as the Administrator. 1. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. 1. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. As the VMAX IP Plus features a UPnP (Universal Plug and Play) function, when an IP camera is connected to the built-in PoE switch of the VMAX IP Plus the NVR will automatically attempt to assign an IP address to the camera that matches the unit’s IP. You may need to forward ports in your router when you use a Digital Watchdog DW-VMAX 8 DVR. Requesting a Password Reset. How to Set Up Email Notifications for a VMAX® IP Plus-----Affected Roles: All Users Last Edit: October 11, 2023 Email Notifications. 0. Digital Watchdog® Launches VMAX® A1 G4™ DVRs . 264 embedded digital video recorder ever created. If the VMAX® IP Plus does not begin to detect motion and record video, further troubleshooting is necessary. (113 pages) DVR Digital Watchdog VMAX AHD CORE DW-VAC44 User Manual. VMAX IP Plus Series. VMAX® A1 Plus™ 4-channel (v1. 2. Affected Roles: Administrator New Firmware Version: v1. 2. Having problems getting it to work on samsung android but works fine for remote monitoring on iPad phone. Login to check support ticket status. 1. Menu. 80. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Each camera channel will. This article will outline some troubleshooting recommendations for resolving the most common video issues when using a third-party camera with a Digital Watchdog recording unit. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update v5. 6. If you're still having trouble or need more information, please call us today at (866) 446-3595. Select Network, then select Pathfinder. Recommended Upgrade Path. Get help from Digital Watchdog’s Technical Support professionals. Accessories View the entire collection of mounting brackets, junction boxes and specialty mounting accessories. 2. Here is a list of the ports that need to be forwarded for a Digital Watchdog DW-VMAX 8 DVR: Digital Watchdog DW-VMAX 8 - PC. My Watchdog. This may cause issues with capturing video. Check Firmware Version Log in to the VMAX® IP Plus as the Administrator or as a user with administrator rights. If the network issue was caused by a power interruption, power-cycling the NVR may re-establish network communication with the router. In the Setup Menu, Select Network, then select the Network menu. IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. 64 Older Firmware Version: v1. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. Check Firmware Version Log in to the VMAX® IP. Right-click in the Live View area, then select “Menu”. 1 by default. 1. Scroll down the product page of your unit and locate the. 1 MP). The VMAX A1 G4 Universal HD over Coax 16-Channel 4K DVR from Digital Watchdog records HD analog, HD-TVI, and standard coax signals in up to 4K resolution. Notifications Setup Email DVR Google Email Email Service SMTP VMAX A1 VMAX VMAX Flex VMAX 960H VMAX 480 1 of 2 DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. DW Spectrum ® addresses all the primary limitations of managing enterprise-level HD video while boasting the industry’s lowest total cost of deployment and ownership. Learn More. It states on the DW website. 2. Page 1 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 1. Place the DVR in its final position. When the DVR boots up, it will be in manuals for additional information. Acquire the up-to-date firmware file from the Digital Watchdog Resource Library. DW® Logo Merchandise. Default Settings. Enquire your vendor for repair. Connect the NVR’s power cable and power the unit on. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. com Supported/Affected Devices. Product Calculator Determine the necessary bandwidth and storage you need to operate our products. When troubleshooting video loss or video issues with the VMAX IP Plus, consider the following: Power Cycle. 45-v3. 1. Before testing the NIC of the standalone unit, make sure that the issue is not being caused by network errors such as blocked ports or IP address conflicts. DISCONTINUED. RTSP provides a live video stream for live streaming applications between DW VMAX® G4 recorders and third-party software applications. Refresh the web page and log in to the Web. My Watchdog. Please complete and submit a request form through the Digital. For Immediate Release . H. VMAX ® IP Plus™ 6 1. This article will outline how to connect with a. The Mobile Notify menu will display the IP address of the VMAX IP Plus and the unique Device IDs of connected mobile devices that have enabled the Push Notification settings within the VMAX Plus mobile application. DW® | Complete Video Surveillance Solutions. Download and install the VMAX Plus mobile application from your mobile device’s application store. 1 MP) Recovery Firmware For The VMAX A1 (2. VMAX® A1 G4™ SERIES DVRS. We have discussed in detail the “ Free Download DW VMAX for PC Windows 7/8/10/MAC “. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. Vmaxd1 advanced h. Click the Upgrade button, located next to the current firmware Version. 1954 DW VMAX IP® Plus Video Latency Troubleshooting-----Affected Roles: Administrator. Complexity: Medium to High. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. DW Spectrum (239) DW Cloud (24) Remote Connectivity (7) remote access (3) port forwarding (4) Troubleshooting (74) Remote Connection (1) On This Page. Click the “Get Stream” button, then click the “Setup” button for the REC. The DW Mobile Plus mobile application can be downloaded and installed from the mobile application store of most Android and iOS devices. 446. VMAX IP Plus - Advanced Camera Management Menu. Once logged-in as the Administrator, right-click with the mouse and select Menu. At the NVR – Open the NVR’s Setup menu and select the “Alarm” menu, then select the “Sensor” sub-menu. 1, the system will keep the same password. DW’s CCIP (Closed Circuit Internet Protocol) camera and recorder encryption is an exclusive DW technology that provides an encrypted RTSP stream between the camera and the recorder , assuring users their cameras, recorders, and data are secured. VMAX A1 Plus Series . Press the Add+ button to create a new site. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. To: DW® Customers Date: June 14, 2022 Re: VMAX® A1 Plus™ Firmware Update VMAX® A1 Plus™ DVR Firmware Update v1. Enable the “Use Pathfinder. * Live. On the Network menu, the DVR will be set to a DHCP (dynamic) Network Type and is set to IP Address - 192. Digital Watchdog's (DW) Inferior Image Quality and Analytics Tested on Feb 02, 2023. Get free expert DIY tips, handy support, troubleshooting help & repair advice for all Digital Watchdog products. VMAX IP Plus Series. Choose from either dwddns. 4. This delay in communication often results in the DVR becoming caught in a state of constant reboot. Get help from Digital Watchdog’s Technical Support professionals. Network Setup For A VMAX A1. Testimonials. The VMAX A1 G4 Universal HD over Coax 4-Channel 5MP DVR from Digital Watchdog records HD analog, HD-TVI, and standard coax signals in up to 5MP resolution. Case Studies. 4. 3595 [email protected] Tags. For more information: DVR Network Troubleshooting. com . 2. net as the server. Replace the top cover of the unit. Table of Contents. The manual provides detailed instructions on how to install, configure, operate and troubleshoot the NVR. Supported / Affected Devices: VMAX® A1 Plus Series . Note: Please contact the camera manufacturer for issues that are not outlined in this document. 0. Mount and install all necessary cameras and external devices. Complexity: Medium to High. The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . Second Generation VMAX® IP Plus Series (S/N begins with “NP”) Last Firmware Version – v1. X, the social media company formerly known as Twitter, could lose as much as $75 million in advertising revenue by the end of the year as dozens of major brands. If the camera is connected directly to the integrated PoE switch of the VMAX® IP Plus, resetting the ports may resolve the issue. Enable the “Use Pathfinder” setting to activate the PathFinder (P2P) service. VMAX A1 G4 (4K) – Recovery Guide-----Affected Roles: Administrator Last Edit: August 3, 2023 System Recovery. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). VMAX IP Plus - Advanced Camera Management Menu. 1MP) Navigate to the System Information menu. from an Internet connection. When using a connected AHD, HD-TVI, or HD-CVI camera, the VMAX A1 Plus allows users to communicate and manage cameras directly at the recording unit or through a web browser. Write a review. Sign in to filter reviews 5 total ratings, 5 with reviews There. If you include the incorrect version or more than one version on the USB, the. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). 0. Blog. The board. 1. Follow the instructions below to update the DVR to the latest firmware build: Download the latest. digital-watchdog. 3595 / Fax: 813. • DW-VG492T4P - 2TB internal storage. RTSP streams offer a secondary backup location for recorded video and smart home integration, an alternative for ONVIF integration and a way to broadcast a stream to live streaming services, such as CCTV live. 52 Last Edit: November 9, 2021 Known Issue. Default ID: admin. Consider Making a Small Donation: "Just. (87 pages) DVR Digital Watchdog VMAX A1 DW-VAONE 41TB User Manual. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). If you do not know the networking information of the camera, use either ODM or the AXIS discovery tools to locate the camera on the network.