The Virgin connect app just says no pod detected. We would like to show you a description here but the site won’t allow us. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. We would like to show you a description here but the site won’t allow us. Step 4: Hold down the ‘Home’ button for five seconds on the remote you are trying to pair. I’ve reset the hub and checked all connections countless times and still nothing. D01 C9W8. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. The table below shows the meaning of the lights: Green. I am having the same issue with my modem solid red light all working ok but I am concerned about it can you help thanks. It keeps flashing green and then flashing white and my connectivity is still in and out. Manage Your. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. Pressing the button for two seconds will prepare the Hub 3. these are from yesterday and today. In your Stream kit you’ll find everything you need to get the Stream box up and running. 1. We would like to show you a description here but the site won’t allow us. Check the White Connector Cable When the Power Light on your Virgin Media router flashes green, it indicates power issues that can result in an apparent internet connection without the ability to browse. Manually update your TV to the latest software version. Won't connect. We would like to show you a description here but the site won’t allow us. Bottom – WLAN (green/blue). Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. I turned it on and off, reset the hub and checked the cables. If the light is flashing green, the WPS feature is used to establish a connection. Any help greatly appreciated. on 25-01-2023 16:42. on 09-09-2022 21:47. flashing green arrows on virgin hub 3. Let’s try the signal. Super hub - Status lights and control buttons. hub 5 flashing blue light. We would like to show you a description here but the site won’t allow us. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. We would like to show you a description here but the site won’t allow us. The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. Called VM for activation and checking. Hi I have had the same issue. We would like to show you a description here but the site won’t allow us. Disable HDR+ Mode. ) 3 times, nothing. Because you resetted the modem, the log might be not correct. If the Hub is slowly flashing green, it’s in the process of downloading a software update. Once the download is complete, the Hub will take a few. Here’s how much we’ll credit you for the following service issues: £9. 5x red flashing light. Virgin Phone Switchover. We would like to show you a description here but the site won’t allow us. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. It could be the cable is disconnected in the street cabinet, or the Omnibox outside, so you may need a. The slow pulsing typically lasts up to 10 minutes before turning off when ready. on 09-08-2023 15:21. on 20-09-2023 09:55. Why is the green arrow lights flashing on hub3? Hello, got a Hub 3 today in the post. If the light is flashing green, the WPS feature is used to establish a connection. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Now, navigate to the Advanced Settings, then click on Wireless. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. In this article, we’ll explain how to disable WPS on your Virgin Media box, stopping that annoying green light from flashing at you. The power light should switch on and start flashing; Next, hold the WPS button on the booster and hold for 10 seconds, then release; The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the boosterRe: Flashing green light hub 5. on 30-11-2022 19:19. The WPS button is just above the Virgin Media logo. White through to light orange are acceptable. We would like to show you a description here but the site won’t allow us. Power off. WPS – Solid green for 2 minutes when someone connects with WPS. First installation and flashing green light. The box should reboot, the power button should turn blue, and it should reset and boot up normally. No downtime reported in our area either. Having searched around I. on 24-03-2023 13:28. I'm in s72 postcode area s hiendley just down the road mines gone off as well on the trial tried ringing virgin gave up on them, Yes we are the same, internet disconnected , tried hub 5 reset but blue light on the hub flashing. Teams meetings keep freezing. FPL ON Call box attached to AC flashing green light, not solid green light. I have done that and the light is now green. We would like to show you a description here but the site won’t allow us. 351ms. We get a constantly flashing green light, which means it's trying to get an Internet connection. There is no connection to the VM network. Give the hub 5 -10 minutes to reboot, it will start to flash different. So still having issues so Virgin customer service say they do not have to activate they can’t solve and sending a engineer out to look at the pod which seems a bit crazy as the internet hub is fine . Support tell me that this is fine and is an indicator of network status in the area. If you're worried, flick back to router mode, see what colour it is when it comes back on line. The green light will also illuminate if you’ve pressed the WPS button to connect another device to the wireless network. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? Red and blue lights on virgin superhub. Sunday morning it worked for a few minutes and then stopped as well. On restart it went to a solid green light with no internet. Virgin Media. I checked my router and it has a flashing blue light. Nothing seems to help. Internet Light. Moved into my new house a few weeks ago and was delivered a quick start kit with Hub 3 yesterday. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. Green, steady: The router has successfully located and locked onto a downstream frequency on the CABLE connection. Got to 3 out of 3 and then box restarted again. Hi, Having issue with the router with wifi symbol showing solid green and flashing green bar at the bottom. I'm not sure what else i can do to fix this any help would be amazing. I didn't need an engineer to come as I had the. Flashing green: The Hub 3 is starting up. We would like to show you a description here but the site won’t allow us. 106K views 3 years ago. . You have a problem connecting your router to the CMTS. Try holding for 1 minute, still nothing. First thing is to check for any “known network faults in your location - Try in 2 places. My TiVo box tried to run an update. You can extend your wired network with a cable to a switch. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. on 14-06-2023 17:56. £5. After it, click on the WPS. A red light means an issue with your connections even though the Hub is on. _____________. We would like to show you a description here but the site won’t allow us. It’s likely to be a loose connection in your home. WiFi LED This fl ashes during setup, then stays green for 2 minutes when you’re done. We would like to show you a description here but the site won’t allow us. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. We would like to show you a description here but the site won’t allow us. 15 if we don’t turn up on the promised day of an. We would like to show you a description here but the site won’t allow us. Back panel power and reset button. We would like to show you a description here but the site won’t allow us. Adding an Extra Booster. For a brief period, press. Hub 5 flashing green light. Today I've received my hub 5 and green light is flashing for few hours now. Remember: Once the Hub is reset, it will. iconiccm @iconiccm. To ensure a strong Wi-Fi signal and reduce interference, consider the following tips: Bandwidth Management on the Virgin Media Hub 5 Virgin Media Hub 5 and Wi-Fi Security Alternative Connection. We would like to show you a description here but the site won’t allow us. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. Smug1to. Power is on. My advice for anyone with the pod problem would be to arrange a technician to call. Phone. Come back wait another 30mins. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Tuning in. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. We would like to show you a description here but the site won’t allow us. The lights on the front panel provide important information about the status of your DVR. First, you have the Wifi Light. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. We would like to show you a description here but the site won’t allow us. 4. Unplug the charger from the wall, then the battery receptacle. Expect a few minutes of reboot time once the download completes. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. Red . You may have a loose connection somewhere along the line. Bad plug contacts are most likely to blame for the problem. On the back of the Hub 3. To address this problem, follow these steps: Turn off the router. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). . The 'loss of connectivity' light is different and I have seen it before. The top wifi light is solid green, the internet connection light (two arrows) is flashing. Rebooted several times, and waited for hours to download the update. The POWER LED and CHARGING LED light should be ON. Joining in. Our hub 3 is online and connected to the wifi however there is no internet. Ask for FREE. Suddenly this morning we have a green flashing light with no internet. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the Hub. In this guide, we are going to explain the meaning of the different Virgin Hub lights and some of the troubleshooting tips in case of connectivity issues. 08-01-2023 22:03 - edited 08-01-2023 22:06. Sometimes it's solid green and then starts flashing then goes s. Turn the power switch off on the back of the Hub. Options. Can you please ensure the following: Out in the open. All in one super nifty tool. Red Light. After it, navigate to the Admin settings and restart your Virgin Box. This light fl ashes green when the Hub’s downloading a software update. Thank you. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the. The Wi-Fi light: If this is blinking or solid green, the Wi-Fi is working as normal. Hello, my wifi pod is not working anymore. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. Your CMTS provider, Virgin Media, must reset the connection. Options. Flashing lights and nothing further on tv. Tried reset button, nothing. Add the additional booster. Options. We would like to show you a description here but the site won’t allow us. It can be quite frustrating when your internet goe. Have followed the instructions to the letter on set up and it is not working. This worked! Thank you. N/A. 2 COLOR LEDs FOR STATUS INDICATION A. If the wi-fi doesn't work on your device, it could be a problem with your laptop or phone. There are three indicator lights on the side of the Super Hub, each indicating different functions: Top – WAN (green/blue). Blue: The router is engaged in channel bonding on the downstream connection. . I hooked up and had virgin send the signal hours ago. Options. The initial few days internet was fine, today suddenly the Hub light went green. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. We would like to show you a description here but the site won’t allow us. 0 and after setting it all up, the power light has been flashing green all day. If it isn’t on, it’s worth getting in touch with Virgin Media. Aug 02, 2023. Been on for more than 24 hours and have had 3 frustrating calls with Techs who have reset and told me I'd be good to go in 30 mins and. Joining in. We would like to show you a description here but the site won’t allow us. _____________. Customer Support are on 150 or 0345. The reason that your Virgin Media router is flashing green is that it is searching for WPS. The reason that your Virgin Media router is flashing green is that it is searching for WPS. I can connect but there is no internet connection. But while it is working, the line is fine as well. Once it's reset and you're connected to it plug in the pod in the same room as the hub and it'll pair in about 5 minutes or so. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. Options. Flashing arrows doesn't always mean no connection. ReneM. We would like to show you a description here but the site won’t allow us. The only way it works now is to connect it via Ethernet cable. A power adaptor to plug into the Stream box and a power socket at the wall. I’ve got the hub 4 and recently been having constant flashing white lights randomly everyday. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. For your hub and what you've said; Red light. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. We would like to show you a description here but the site won’t allow us. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. It's happened 2 other times (always after power outages) and I've been able to get it working, but this third time I can't get it to boot up. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. Have tried resetting: holding reset button for 60 seconds; no dice. Hey folks. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. I got the kit today and tried to install it. The stream box itself works okay, I tried switching it off and on and when I manually turned the TV on I can see the Stream service. We have had a Hub 3 for a year with no problems. on 04-06-2023 14:48. The Power light illuminates, and the connection network light will start to flash amber. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). 0 Kudos. Then relocate it to halfway between the hub and the blackspot. This should change after a few minutes. Suddenly this morning we have a green flashing light with no internet. It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light will go white but after 4 hours I still see green light blinking. Love tried everything. Flashing Green: Starting up. Flashing Green – Booting up. For a brief period, press and hold the power button, then let go. Virgin Media has four different routers depending on when you became a customer and the type of broadband. Asked by: Lynsey:. Flashing green light: If the Hub’s light is flashing green slowly, it indicates that a software update is being downloaded. You will see a solid white light ring if you have a Hub 4. We would like to show you a description here but the site won’t allow us. The WPS button is just above the Virgin Media logo. BLINK Fast or Solid for the Super Pod. Virgin Media's official documentation on the lights for the Hub 5 doesn't explain this very well. Manage Your Account. We would like to show you a description here but the site won’t allow us. 0800 953 9500. The kit is in Modem Only mode and the service appears to be working just fine. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. Back panel power and reset button. Blue flashing light for 2 days now. We would like to show you a description here but the site won’t allow us. Any attempt to reset or hard reset it have failed and. The hub will flash with a slow white light for a few seconds then flash rapidly yellow. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. I use an NTL TV socket for broadband. The green light might be flashing because of a faulty link. All Rights Reserved Hold the pinhole reset button for 10 seconds on the back of the Hub. • Switch the hub back on at the power. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Hi, this video shows you the steps I took to fix my Virginmedia V6 box which had the flashing green and amber light, and it was stuck on. We would like to show you a description here but the site won’t allow us. Red Light. The ISP usually can check the line to your modem in a view seconds. Press the Home button on your Virgin remote and navigate through the Help and Settings category to the Clear or Reset TiVo box option and then select Reset. I reset. Home Phone. Light is steady when a phone call is in progress. Since then I have checked the physical connection and rebooted the hub multiple times but no change. Power Light: This light will be blue when the box is switched on. If it’s off, you don’t have an internet connection. This page requires cookies to be enabled in your browser settings. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. Check for a known local fault on 0800 561 0061 - it is an automated service. This’ll only take a few minutes, depending on how many WiFi Pods are connected. But in most cases, a green light will mean something else depending on which light is green. Just upgraded and received a hub 5 yesterday. Its a Hub 3. Ganzino. Options. If the lights indicate a problem, try the next. We would like to show you a description here but the site won’t allow us. When working normally the power light will be on and the connection light will be off. 1 ACCEPTED SOLUTION. If it’s off, you don’t have an internet connection. not sure if this is normal or not. These lights provide a visual indication of the box's current state. 14-04-2023 15:38 - edited 14-04-2023 15:41. Flashing arrows doesn't always mean no connection. After connecting the white cable that the previous occupier had used for virgin as well as plugging the hub into the hall the green power light has been flashing and the WiFi symbol has stayed green but still no WiFi. After many resets the broadband would start again then a few hours/days lose the signal. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Hub3 flashing green lights. Connect the white cable properly to the Virgin media wall socket. My TiVo box tried to run an update. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. The solution to this is to disable WPS, which should stop the green WiFi light from. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. . We have a flashing green light, and a solid green WiFi light. My hub4 will not connect to the internet, I have tried resetting, turning off, checked all the wires. The service status in our area shows no issues. on 08-02-2023 19:25. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Try a 60 second pinhole reset and don’t reboot the Hub. . 0, next to where you connect the power cable is a small power switch. The box is a safety isolator. I’m having an issue where I have flashing green light on router with solid wifi signal. TFTP/recovery blink (issue with bootloader) RAPID BLINK LOOP. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. We have had out 1Gbps line for around 2 weeks and after just one week the problems started. If the light is red, it means there is an issue with the WPS connection. Step 5: Once the remote can be seen on the list, use your phone to select it, completing the pairing process. Some users on the Forums are reporting days to complete for whatever reason. Pressing the button for two seconds will prepare the Hub 3. Solid green wifi light and flashing green base light. It does its usual light cycle, then it does a few blinks of a bright blue light. We would like to show you a description here but the site won’t allow us. I don't know what the other small light is for. We would like to show you a description here but the site won’t allow us. 5. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. On the back of the Hub 3. It isn’t on during normal use, but turns red if there’s a problem. This may take up to 2 minutes. ughugh. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. I'm a brand new customer to Virgin and I just received my Home kit today. Ive unplugged the hub but its still happening. We would like to show you a description here but the site won’t allow us. VM BB TV Landline. Online Light: This light will be green when the box is. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. Spoke to Virgin and they undertook some checks and advises that the modem is trying to. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. Virgin Media. We would like to show you a description here but the site won’t allow us. Ethernet 1-4 – Solid green when a device is connected to those Ethernet ports. Hi I recently moved broadband from Talktalk to Virgin. Options. We would like to show you a description here but the site won’t allow us. Even phoned VM to activate the router and got a text confirming it has been activated. Start with a factory reset on your hub (press and hold the reset button for 30 seconds) it will take about 5-10 minutes to reset. £29. 0. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. 1. There's no official status of an orange light on the Hub 3. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. This flashes during set up, and then stays green for 2 minutes when you're done. Middle – Ready (green/blue). I *think* it meant downloading updates, but it's annoying there is no 'handbook' to tell us what these lights mean. However, if you see a red light, it means that there is a problem with your internet connection. Solid green when in Modem mode. Virgin Phone Switchover. This page requires cookies to be enabled in your browser settings. Find your router’s power button and press it to do this. Running modem mode and your own router is a good idea for a number of other reasons, e. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Flashing Green:. This flashes during set up, and then stays green for 2 minutes when you're done. Make sure there aren’t any damaged wires/cables. g. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update.